In this chapter, the learning objectives are: Explain the purpose of transaction processing systems, explain the types of support that information systems can provide for each functional area of the organization, identify advantages and drawbacks to businesses implementing an enterprise resource planning system. | 11 Information Systems within the Organization Transaction Processing Systems Functional Area Information Systems Enterprise Resource Planning (ERP) Systems ERP Support for Business Processes Explain the purpose of transaction processing systems. Explain the types of support that information systems can provide for each functional area of the organization. Identify advantages and drawbacks to businesses implementing an enterprise resource planning system. Describe the three main business processes supported by ERP systems. The Lion King Continues Its Box Office Dominance Why are yield management systems so important to the producers of Broadway shows? (Hint: What is the value of an unsold seat once the curtain goes up?) Describe potential disadvantages of Disney’s yield management system. Transaction Processing Systems Transaction Transaction Processing System (TPS) Batch Processing Online Transaction Processing (OLTP) 6 Figure : How TPS Manage Data Functional Area . | 11 Information Systems within the Organization Transaction Processing Systems Functional Area Information Systems Enterprise Resource Planning (ERP) Systems ERP Support for Business Processes Explain the purpose of transaction processing systems. Explain the types of support that information systems can provide for each functional area of the organization. Identify advantages and drawbacks to businesses implementing an enterprise resource planning system. Describe the three main business processes supported by ERP systems. The Lion King Continues Its Box Office Dominance Why are yield management systems so important to the producers of Broadway shows? (Hint: What is the value of an unsold seat once the curtain goes up?) Describe potential disadvantages of Disney’s yield management system. Transaction Processing Systems Transaction Transaction Processing System (TPS) Batch Processing Online Transaction Processing (OLTP) 6 Figure : How TPS Manage Data Functional Area Information Systems IS for Accounting and Finance IS for Marketing IS for Production/Operations Management IS for Human Resource Management Reports 8 IS for Accounting and Finance Financial Planning and Budgeting Managing Financial Transactions Investment Management Control and Auditing 9 Financial Planning and Budgeting Financial and economic forecasting Budgeting 10 Managing Financial Transactions Global stock exchanges Managing multiple currencies Virtual close Expense management automation (EMA) 11 Control and Auditing Budgetary control Auditing Financial ratio analysis 12 IS for Production/Operations Management (POM) In-House Logistics and Materials Management Inventory Management Quality Control Planning Production and Operations Management Computer-Integrated Manufacturing Product Lifecycle Management 13 IS for Human Resource Management Recruitment Human Resources Development Human Resources Planning and Management 14 Three Areas of IT support in HR Planning and Management Payroll .
