Chapter 12 - Global dimensions of cost control. This chapter presents the following content: Multinational foodservice operations, managing in a global economy, cost control challenges in global operations. | Chapter 12 Global Dimensions of Cost Control Main Ideas Multinational Foodservice Operations Managing in a Global Economy Cost Control Challenges in Global Operations Multinational Food Service Operations The global expansion of the restaurant industry really should come as no surprise to anybody working in this industry. This is so because travel, tourism, and the sampling of international cuisines have historically been integral parts of the hospitality industry. While Coca-Cola and McDonald’s are among the best known, many other food service companies now operate in the international market and the number doing so increases each year. Burger King, Wendy’s, Hilton, Dave and Busters, Hooters, . Friday’s, Mrs. Fields, Dunkin Donuts, Baskin Robbins, Pizza Hut, Marriott, Taco Bell, Aramark, TCBY, and Rainforest Cafe are just a few examples. Managing in a Global Economy Most companies want to exercise a specific level of control over their international operations. The control may be quite significant or it may be advisory in nature only. As a professional in the hospitality industry, there are a variety of reasons why you might be assigned the responsibility of controlling and monitoring costs in one or more of your company’s international operations. Managing in a Global Economy Your education and past work history give you the experience you need to succeed in the job. No local staff (in the foreign country) is currently qualified to assume the responsibility. Your responsibilities include the training of local staff. Local persons are being trained for positions that will ultimately replace the need for your assistance, but they are not yet qualified to assume 100% responsibility. Your employer wants to instill a global perspective in you (and other) managers. Managing in a Global Economy It is in the company’s best long-term interest to improve the cultural understanding between managers and employees in the company’s various . | Chapter 12 Global Dimensions of Cost Control Main Ideas Multinational Foodservice Operations Managing in a Global Economy Cost Control Challenges in Global Operations Multinational Food Service Operations The global expansion of the restaurant industry really should come as no surprise to anybody working in this industry. This is so because travel, tourism, and the sampling of international cuisines have historically been integral parts of the hospitality industry. While Coca-Cola and McDonald’s are among the best known, many other food service companies now operate in the international market and the number doing so increases each year. Burger King, Wendy’s, Hilton, Dave and Busters, Hooters, . Friday’s, Mrs. Fields, Dunkin Donuts, Baskin Robbins, Pizza Hut, Marriott, Taco Bell, Aramark, TCBY, and Rainforest Cafe are just a few examples. Managing in a Global Economy Most companies want to exercise a specific level of control over their international operations. .
