Chapter 6 - Planning training programs. The learning objectives for this chapter include: Describe the benefits of performance-based training and discuss common obstacles to and myths about training, apply basic principles to perform a position analysis, apply basic principles when training programs are planned and implemented,. | 1 Planning Training Programs Chapter 6 2 Learning Objectives Describe the benefits of performance-based training and discuss common obstacles to and myths about training. Apply basic principles to perform a position analysis. 3 Learning Objectives Apply basic principles when training programs are planned and implemented. List characteristics important for an effective trainer. Explain procedures used to plan for training activities. 4 Training Overview The training of employees is critical for organizational success. Training: The process of developing a staff member’s knowledge, skills and attitudes necessary to perform tasks required for a position. Training directly affects employee morale. 5 Training Overview Training must be cost-effective. Cost-effective: A term that indicates that something such as training is worth more than it costs to provide it. Performance-based (training): A systematic way of organizing training in efforts to help trainees learn the tasks considered essential for effective on-job performance. 6 Training Overview Benefits of Training: Improved performance Reduced operating costs More satisfied guests Fewer operating problems 7 Training Overview Benefits of Training: (cont.) Lower turnover rates Turnover rate: The number of employees who leave an organization each year expressed as a percentage of the average number of workers employed by the organization. Higher levels of work quality 8 Training Overview Benefits of Training: (cont.) Easier to recruit new staff Employer of Choice: An organization with a reputation of offering a desirable place to work and with recruiting efforts made easier because of this. Greater profits More professional staff 9 Training Overview Training Obstacles: Insufficient time to deliver the training Too much time for trainees to be away from their positions Lack of financial resources Insufficient trainers’ knowledge/skills 10 Training Overview Obstacles to Training: (cont.) Lack of quality resources for . | 1 Planning Training Programs Chapter 6 2 Learning Objectives Describe the benefits of performance-based training and discuss common obstacles to and myths about training. Apply basic principles to perform a position analysis. 3 Learning Objectives Apply basic principles when training programs are planned and implemented. List characteristics important for an effective trainer. Explain procedures used to plan for training activities. 4 Training Overview The training of employees is critical for organizational success. Training: The process of developing a staff member’s knowledge, skills and attitudes necessary to perform tasks required for a position. Training directly affects employee morale. 5 Training Overview Training must be cost-effective. Cost-effective: A term that indicates that something such as training is worth more than it costs to provide it. Performance-based (training): A systematic way of organizing training in efforts to help trainees learn the tasks considered .
