Chapter 4 - Human resource and time management. In this chapter, the learning objectives are: Identify different management styles, solve problems with a five-step system, use mirror etiquette and e-etiquette, improve communication skills, recruit the best staff and volunteers,. | Special Events, 7th Edition Creating, Sustaining, and Celebrating a New World Professor Joe Goldblatt, FRSA Chapter Four: Human Resource and Time Management Chapter 4 Agenda Photo by the Author. Agenda Animated introduction Opening Activity: Lecture Three Review Lecture Four Book Report Lecture Four Mini case study discussion eight Global event thought leader Terry Singleton Assignments Questions, answers, and discussion 3 Key Terms Accessibility: Every event must be accessible to the widest possible audience and group of stakeholders. Autocratic leadership: Leadership that is driven from a central command or top down. Bottom-up structure: Where volunteers and other stakeholders lead the organization producing the event, as in a not for profit organization or association committee. Democratic leadership: Where the event planner consults with the members of the event planning organization and considers their opinions before acting. Dynamic structure: An event organization such as The . | Special Events, 7th Edition Creating, Sustaining, and Celebrating a New World Professor Joe Goldblatt, FRSA Chapter Four: Human Resource and Time Management Chapter 4 Agenda Photo by the Author. Agenda Animated introduction Opening Activity: Lecture Three Review Lecture Four Book Report Lecture Four Mini case study discussion eight Global event thought leader Terry Singleton Assignments Questions, answers, and discussion 3 Key Terms Accessibility: Every event must be accessible to the widest possible audience and group of stakeholders. Autocratic leadership: Leadership that is driven from a central command or top down. Bottom-up structure: Where volunteers and other stakeholders lead the organization producing the event, as in a not for profit organization or association committee. Democratic leadership: Where the event planner consults with the members of the event planning organization and considers their opinions before acting. Dynamic structure: An event organization such as The Olympic Games that begins with a small team and then escalates to a large group and then returns to its small size following the delivery of the event. E-etiquette: The use of thoughtful, accurate and respectful language when utilizing email. Laissez-faire leadership: When the event planner allows the stakeholders to widely discuss the event ideas and plans, and waits for them to reach consensus before he or she offers their opinion. 4 Key Terms Mirror etiquette: When an individual observes persons during a meal or other function and then mirrors their behaviors to ensure they are using proper etiquette in each setting. Organizational chart: A pictorial tool for notifying the stakeholders who reports to whom within an organization. Temporary employee: An individual who is appointed to a position for a fixed period of time. Time management: The ability to efficiently and effectively use the time allotted to produce the event to achieve the best possible outcomes. Top-down structure: The
