Lecture Managing human resources (6/e): Chapter 8 - Wayne Cascio

Chapter 8 - Workplace training. In this chapter, the following content will be discussed: The e-learning revolution, what is training? current training trends, structural issues in the delivery of training, characteristics of effective training, assessing training needs,. | Chapter 8 Workplace Training The E-Learning Revolution E-Learning allows small companies to act like large companies A company that is considering E-learning should ask the following questions: What are some of the key advantages of E-learning? Are some types of course work better suited than others to E-learning? What are the disadvantages and opportunity costs of E-learning? What is training? Training consists of planned programs designed to improve the performance of an individual, group, and/or organization The two perspectives of training: Macro, or structural training perspective (., aggregate level of expenditures on training) Micro training perspective (., how to determine if training is needed and what works) Current Training Trends Job training will increase over the next five years. Reasons why: Social challenge High-performance work systems challenge Quality challenge Interpersonal challenge Global challenge Structural Issues in the Delivery of Training Nine . | Chapter 8 Workplace Training The E-Learning Revolution E-Learning allows small companies to act like large companies A company that is considering E-learning should ask the following questions: What are some of the key advantages of E-learning? Are some types of course work better suited than others to E-learning? What are the disadvantages and opportunity costs of E-learning? What is training? Training consists of planned programs designed to improve the performance of an individual, group, and/or organization The two perspectives of training: Macro, or structural training perspective (., aggregate level of expenditures on training) Micro training perspective (., how to determine if training is needed and what works) Current Training Trends Job training will increase over the next five years. Reasons why: Social challenge High-performance work systems challenge Quality challenge Interpersonal challenge Global challenge Structural Issues in the Delivery of Training Nine structural problems: Corporate commitment is lacking and uneven Aggregate expenditures for training are inadequate Businesses complain that schools award degrees, but students may lack skills Poaching trained workers is a major problem for . businesses and provides a strong disincentive for training Despite the rhetoric about training being viewed as an investment, current accounting rules require it be treated as an expense Government is not providing enough funds for training initiatives Businesses, with government aid, need to focus on non-college graduates Employers and schools must develop closer ties Organized labor can help Characteristics of Effective Training Four characteristics of companies with effective training practices: Commitment of top management Training is tied to the total business strategy A comprehensive and systematic approach to training exists Investment of adequate resources Assessing Training Needs There are three phases of training: Assessment phase Training .

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