Today, at work or other activities, the email in English has become so popular. So, practice writing in English will improve your vocabulary significantly. If you are taking an apprenticeship program in Alberta, you must meet the educational requirements for your trade before you can start your technical training. | Paul Emmerson _ email English Includes phrase bank of useful expressions MACMILLAN Paul Emmerson email English Includes phrase bank of useful expressions MACMILLAN Contents To the student 4 To the teacher 6 Introduction 1 Formal or informal 8 2 Missing words and abbreviations 10 3 Key phrases 12 Basics 4 Opening and closing 14 5 Giving news 16 6 Information action help 18 7 Internal messages 20 8 Attachments 22 9 Arranging a meeting 24 10 Invitations and directions 26 11 Negotiating a project 28 12 Checking understanding 30 Language focus 13 Verb forms 32 14 Comparisons 34 15 Sentence structure 36 16 Common mistakes 38 17 Punctuation and spelling 40 Commercial 18 A customer-supplier sequence 42 19 Inquiries and orders 44 20 Discussing and agreeing terms 46 21 Asking for payment 48 22 Describing business trends 50 23 Cause effect contrast 52 Problems 24 Complaints 54 25 Apologies 56 Reports 26 Report structure and key phrases 58 27 Linking words and relative clauses 60 Direct lndirect 28 Being direct and brief 62 29 Being indirect and polite 64 Personal 30 Being friendly 66 31 Advice and suggestions 68 32 Job application 70 Phrase bank Answer key 73 .