Lecture Human resources management in the hospitality industry: Chapter 13 - Hayes, Ninemeier

Chapter 13 - Human resources: Planning for global expansion. The learning objectives for this chapter include: Identify factors that influence organizational change and discuss how HR professionals can address them, discuss guidelines that are helpful in facilitating the efforts of staff members belonging to the various generations that make up today's workforce,. | Human Resources Planning for Global Expansion Chapter 13 Hospitality and Tourism Is a Global Industry Stages of Global Expansion 1. Domestic operator 2. Market expansion to foreign countries 3. Use of subsidiaries and/or joint ventures 4. Multinational organization 5. Transnational organization Hospitality and Tourism Is a Global Industry Mode of Entry – The process by which a hospitality organization begins a business in another country. Subsidiaries – A foreign company operated by a domestic hospitality organization with majority (more then 50%) ownership by another (parent) company. Hospitality and Tourism Is a Global Industry Joint venture – A foreign branch partially owned by the domestic organization, and partially owned by an entity in the host (foreign) country. Ownership could be a company, several companies, one or more individuals, and/or the government. Hospitality and Tourism Is a Global Industry Multinational Organization – A hospitality organization with operating units in many countries and regions of the world. Transnational Organization – A company with operations throughout the world that features highly de-centralized decision-making, is less aligned with its country of origin, and which may have weak ties to any specific country. Cultural Factors Impact International Operations Culture – A set of learned beliefs, values, and behaviors that influence the way of life shared by the members of a society. Organizational culture – A set of understandings shared by members of an organization that are relevant and distinctive, that are passed on to new group members, and that influence organizational decision-making. Socio-cultural – Relating to social and cultural matters. Cultural Dimensions Impact Hospitality Operations Country cluster – The notion that some countries can be grouped together based upon their population’s characteristics such as language, location, ethnicity, religion, and economic status. Cultural intelligence – | Human Resources Planning for Global Expansion Chapter 13 Hospitality and Tourism Is a Global Industry Stages of Global Expansion 1. Domestic operator 2. Market expansion to foreign countries 3. Use of subsidiaries and/or joint ventures 4. Multinational organization 5. Transnational organization Hospitality and Tourism Is a Global Industry Mode of Entry – The process by which a hospitality organization begins a business in another country. Subsidiaries – A foreign company operated by a domestic hospitality organization with majority (more then 50%) ownership by another (parent) company. Hospitality and Tourism Is a Global Industry Joint venture – A foreign branch partially owned by the domestic organization, and partially owned by an entity in the host (foreign) country. Ownership could be a company, several companies, one or more individuals, and/or the government. Hospitality and Tourism Is a Global Industry Multinational Organization – A hospitality organization with .

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