Chapter 1 - The hospitality industry and you. The learning objectives for this chapter include: Describe several ways of identifying topics of interest, create a purpose statement for your topic of interest, prepare several research questions for your research project or design, identify the criteria for a good purpose statement, assess your purpose statement in terms of the criteria for a good purpose statement. | The Hospitality Industry and You Chapter 1 Copyright © 2010 by John Wiley & Sons, Inc. All Rights Reserved What Is Hospitality? Many peoples’ definition of hospitality extends only to restaurants and hotels In reality, it goes far beyond this and includes any organization that provides food, shelter and other services to people away from home When viewed in this light, the hospitality industry can be quite large and far reaching Also, the numerous career opportunities become readily apparent What Is Hospitality? Students considering entering the field of hospitality should take into consideration all of the types of businesses that hospitality encompasses but also, the various career streams in functional areas across segments (such as accounting, finance, marketing, human resources, etc.) One of the common threads that binds all segments together is the service orientation that exists – one must possess this in order to be successful What Is Hospitality? An interesting note: Over the | The Hospitality Industry and You Chapter 1 Copyright © 2010 by John Wiley & Sons, Inc. All Rights Reserved What Is Hospitality? Many peoples’ definition of hospitality extends only to restaurants and hotels In reality, it goes far beyond this and includes any organization that provides food, shelter and other services to people away from home When viewed in this light, the hospitality industry can be quite large and far reaching Also, the numerous career opportunities become readily apparent What Is Hospitality? Students considering entering the field of hospitality should take into consideration all of the types of businesses that hospitality encompasses but also, the various career streams in functional areas across segments (such as accounting, finance, marketing, human resources, etc.) One of the common threads that binds all segments together is the service orientation that exists – one must possess this in order to be successful What Is Hospitality? An interesting note: Over the last 10 years, other types of businesses have begun to recognize the unique combination of skills that hospitality students possess – the combination of sound business and management along with a service orientation As a result, other industries have begun to recruit hospitality graduates including health care and retail What Is Hospitality? This is a particularly exciting time to be associated with the industry given the ample career opportunities, the economy, new developments, emerging markets, internationalization of companies and concepts, etc. The industry faces certain challenges, too, which will be discussed throughout the course Primary Sectors So, what are some of the primary sectors within the hospitality industry? They include: Lodging (not just limited to traditional hotels) Foodservice (not just limited to restaurants) Gaming operations Private clubs Theme parks Destination management companies Primary Sectors (continued) Meetings and conventions (planning and .
