Lecture Remarkable service: Chapter 9 - The Culinary Institute of America

After completing this chapter, students will be able to: Illustrate the process of managing inventory and storage facilities, generate a stock requisition and describe its use, list important storage-management practices that small hospitality operators should follow. | Chapter 9 Banquet Service in the Restaurant Learning Objectives Explain the advantages of banquets and special events to a restaurant. Discuss how to plan for remarkable banquet service. Explain how to arrange the room and tables for a banquet or special event. Explain how to provide appropriate bar service for a banquet. Describe and execute the sequence of service for a banquet. Describe styles of banquet service. Banquets can bring in more money without incurring additional expenses. Events may bring in guests who have never been to your restaurant. Deposits can immediately be used to cover expenses. Advanced notice of guest count is helpful to the kitchen and staff. Servers typically earn good money, with a flat hourly fee and tips. Banquets and Special Events Advantages of Banquets and Special Events - It is a good idea to have copies of the regular menu available for guests who are interested in seeing it, as well as to offer assistance making a reservation for another visit to | Chapter 9 Banquet Service in the Restaurant Learning Objectives Explain the advantages of banquets and special events to a restaurant. Discuss how to plan for remarkable banquet service. Explain how to arrange the room and tables for a banquet or special event. Explain how to provide appropriate bar service for a banquet. Describe and execute the sequence of service for a banquet. Describe styles of banquet service. Banquets can bring in more money without incurring additional expenses. Events may bring in guests who have never been to your restaurant. Deposits can immediately be used to cover expenses. Advanced notice of guest count is helpful to the kitchen and staff. Servers typically earn good money, with a flat hourly fee and tips. Banquets and Special Events Advantages of Banquets and Special Events - It is a good idea to have copies of the regular menu available for guests who are interested in seeing it, as well as to offer assistance making a reservation for another visit to the restaurant. - Any special requests the client may have, such as a podium or special linens, can be rented and then charged directly back to the client. 3 Try booking large parties at different times than your regular dinner reservations. For a buyout (renting the whole restaurant for an evening), consider what you would normally bring in that evening. A Wednesday night buyout might be less expensive than a Saturday night buyout. Banquets and Special Events (cont’d) Booking Considerations 4 Keep a banquet event order to track all of the details of the event. There will be an external component (shared with the host) and an internal component for financials and staffing needs. A BEO should include: Client information Type of event and its details (time, description) Menu Special requests Planning for Remarkable Banquet Service The Banquet Event Order (BEO) 5 Planning for Remarkable Banquet Service (cont’d) Staffing for a Banquet American Service Russian Service Buffet Service Butler

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