Lecture Human resource management (5/e) - Chapter 1: Gaining a competitive advantage. This chapter discusses the role of the Human Resource Management (HRM) function in the corporate effort to gain a competitive advantage. The section first discusses the roles and skills that a human resource management department and/or managers need for any company to be competitive. | 1 Gaining a Competitive Advantage Discuss the roles and activities of a company’s human resource management function Discuss the implications of the economy, the makeup of the labor force, and ethics for company sustainability Discuss how human resource management affects a company’s balanced scorecard Discuss what companies should do to compete in the global marketplace Chapter 1 2 Identify the characteristics of the workforce and how they influence human resource management Discuss human resource management practices that support high-performance work systems Provide a brief description of human resource management practices Gaining a Competitive Advantage . 3 Chapter 1 Introduction Competitiveness refers to a company’s ability to maintain and gain market share in its industry It is related to company effectiveness Human resource management refers to the policies, practices, and systems that influence employees’ behavior, attitudes, and performance Many companies refer to HRM as involving “people practices" 4 . Responsibilities of HR Departments Employment and recruiting Training and development Compensation Benefits Employee Services Employee and community relations Personnel records Health and safety Strategic planning 5 What Roles Do HR Departments Perform? 6 Administrative Expert Change Agent Strategic Partner Employee Advocate Human Resources How is the HRM Function Changing? The amount of time that the HRM function devotes to administrative tasks is decreasing and its roles as a strategic business partner, change agent, and employee advocate are increasing In shifting the focus from current operations to strategies for the future and preparing non-HR managers to develop and implement HR practices, HR managers face two important challenges: Self-service refers to giving employees online access to information about HR issues Outsourcing refers to the practice of having another company provide services 7 The HRM Profession HR salaries vary depending on . | 1 Gaining a Competitive Advantage Discuss the roles and activities of a company’s human resource management function Discuss the implications of the economy, the makeup of the labor force, and ethics for company sustainability Discuss how human resource management affects a company’s balanced scorecard Discuss what companies should do to compete in the global marketplace Chapter 1 2 Identify the characteristics of the workforce and how they influence human resource management Discuss human resource management practices that support high-performance work systems Provide a brief description of human resource management practices Gaining a Competitive Advantage . 3 Chapter 1 Introduction Competitiveness refers to a company’s ability to maintain and gain market share in its industry It is related to company effectiveness Human resource management refers to the policies, practices, and systems that influence employees’ behavior, attitudes, and performance Many companies refer to HRM as .