Chapter 2 - Management theory: Essential background for the successful manager. In this chapter, we will address the following questions: What’s the payoff in studying different management perspectives, both yesterday’s and today’s? If the name of the game is to manage work more efficiently, what can the classical viewpoint teach me? To understand how people are motivated to achieve, what can I learn from the behavioral viewpoint?. | Chapter Two Management Theory: Essential Background for the Successful Manager McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. Major Questions You Should Be Able to Answer What’s the payoff in studying different management perspectives, both yesterday’s and today’s? If the name of the game is to manage work more efficiently, what can the classical viewpoint teach me? To understand how people are motivated to achieve, what can I learn from the behavioral viewpoint? If the manager’s job is to solve problems, how might the two quantitative approaches help? Major Questions You Should Be Able to Answer How can the exceptional manager be helped by the systems viewpoint? In the end, is there one best way to manage in all situations? Can the quality-management viewpoint offer guidelines for true managerial success? How do I build a learning organization? How We Got to Today’s Management Outlook Evidence-based . | Chapter Two Management Theory: Essential Background for the Successful Manager McGraw-Hill/Irwin Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved. Major Questions You Should Be Able to Answer What’s the payoff in studying different management perspectives, both yesterday’s and today’s? If the name of the game is to manage work more efficiently, what can the classical viewpoint teach me? To understand how people are motivated to achieve, what can I learn from the behavioral viewpoint? If the manager’s job is to solve problems, how might the two quantitative approaches help? Major Questions You Should Be Able to Answer How can the exceptional manager be helped by the systems viewpoint? In the end, is there one best way to manage in all situations? Can the quality-management viewpoint offer guidelines for true managerial success? How do I build a learning organization? How We Got to Today’s Management Outlook Evidence-based management translating principles based on best evidence into organizational practice, bringing rationality to the decision-making process Pfeffer and Sutton Classical Viewpoint: Scientific & Administrative Management Figure Scientific Management: Pioneered by Taylor & the Gilbreths Scientific management emphasized the scientific study of work methods to improve the productivity of individual workers Frederick W. Taylor, Frank and Lillian Gilbreth Administrative Management: Pioneered by Fayol & Weber Administrative management concerned with managing the total organization Henri Fayol French engineer and industrialist first to identify the major functions of management Behavioral Viewpoint: Behaviorism, Human Relations, & Behavioral Science Behavioral viewpoint emphasized the importance of understanding human behavior and of motivating employees toward achievement Early Behaviorism: Pioneered by Munsterberg, Follett, & Mayo Hugo Munsterberg father of industrial psychology Study jobs and .
