Lecture Organizational behavior: Key concepts, skills & best practices (5/e): Chapter 5 - Angelo Kinicki, Mel Fugate

Chapter 5 - Appreciating individual differences: Intelligence, ability, personality, core self-evaluations, attitudes, and emotions. After reading the material in this chapter, you should be able to: Identify at least five of Gardner’s eight multiple intelligences, and explain “practical intelligence”; identify and describe the Big Five personality dimensions, specify which one is correlated most strongly with job performance, and describe the proactive personality; explain the four components of Core Self- Evaluations;. | Appreciating Individual Differences: Intelligence, Ability, Personality, Core Self-Evaluations, Attitudes, and Emotions Chapter Five After reading the material in this chapter, you should be able to: Identify at least five of Gardner’s eight multiple intelligences, and explain “practical intelligence” Identify and describe the Big Five personality dimensions, specify which one is correlated most strongly with job performance, and describe the proactive personality. Explain the four components of Core Self- Evaluations. After reading the material in this chapter, you should be able to: Distinguish between self-esteem and self- efficacy. Explain the difference between an internal and external locus of control. Identify the three components of attitudes and discuss cognitive dissonance Explain the concepts of emotional intelligence, emotional contagion and emotional labor An OB Model for Studying Individual Differences Personality . | Appreciating Individual Differences: Intelligence, Ability, Personality, Core Self-Evaluations, Attitudes, and Emotions Chapter Five After reading the material in this chapter, you should be able to: Identify at least five of Gardner’s eight multiple intelligences, and explain “practical intelligence” Identify and describe the Big Five personality dimensions, specify which one is correlated most strongly with job performance, and describe the proactive personality. Explain the four components of Core Self- Evaluations. After reading the material in this chapter, you should be able to: Distinguish between self-esteem and self- efficacy. Explain the difference between an internal and external locus of control. Identify the three components of attitudes and discuss cognitive dissonance Explain the concepts of emotional intelligence, emotional contagion and emotional labor An OB Model for Studying Individual Differences Personality Dynamics Personality the combination of stable physical and mental characteristics that give the individual his or her identity The Big Five Personality Dimensions Proactive Personality Proactive Personality - someone who is relatively unconstrained by situational forces and who effects environmental change Advice and Words of Caution about Personality Testing in the Workplace Core Self-Evaluations Core self-evaluations represent a broad personality trait comprised of four narrower individual personality traits: (1) self-esteem, (2) generalized self-efficacy, (3) locus of control, and (4) emotional stability Self-Efficacy Beliefs Pave the Way for Success or Failure Figure 5-2 The Nature of Attitudes Attitude learned predisposition to respond in a consistently favorable or unfavorable manner with respect to a given object The Nature of Attitudes Affective component the feelings or emotions one has about an object or situation Cognitive component the evaluation

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