Operational efficiency (OE) and profitability are always the first priorities of any enterprise. Therefore, studying the relationship between OE and profitability needs to be taken comprehensively and continuously in order to find out solutions of business effectiveness increase. This paper focuses on the relationship between OE and profitability of the telecommunication technology (TT) joint-stock companies (JSCs) listed on the Ho Chi Minh Stock Exchange (HOSE) with answers for the above-mentioned issues. | VNU Journal of Science: Economics and Business, Vol. 33, No. 2 (2017) 14-25 Researching the Relationship between Operational Efficiency and Profitability of Telecommunication Technology Joint-Stock Companies Pham Xuan Kien* National Economics University, 207 Giai Phong Str., Hai Ba Trung Dist., Hanoi, Vietnam Received 23 May 2017 Revised 06 June 2017, Accepted 26 June 2017 Abstract: Operational efficiency (OE) and profitability are always the first priorities of any enterprise. Therefore, studying the relationship between OE and profitability needs to be taken comprehensively and continuously in order to find out solutions of business effectiveness increase. This paper focuses on the relationship between OE and profitability of the telecommunication technology (TT) joint-stock companies (JSCs) listed on the Ho Chi Minh Stock Exchange (HOSE) with answers for the above-mentioned issues. Keywords: JSCs, operational efficiency, profitability, telecommunication technology. 1. Introduction * to catch this change and serve the full potential domestic market. With its important role, it is considered as the infrastructure (both producing infrastructure and social infrastructure) of the economy as well as an essential base for integrating into the international economy. The TT industry develops by advancing with increasing quality. As a result, this industry has gradually satisfied the demand of both domestic and foreign markets. These enterprises have made a remarkable contribution to increase peoples’ life quality and have paid a considerable tax to the state budget as well. Thank to its comprehensive growth, the TT field has reduced the gap in comparison with the regional and international countries. However, the current situation also generates deep challenges in management, technology, investment and production. All of these causes the TT enterprises to cope with difficulties in their business operation, in which, OE and profitability are not exceptional. Especially