Chapter 9 - performance management skills. In this chapter, the following content will be discussed: The reasons for the failure of many diversification efforts, how managers can create value through diversification initiatives, how corporations can use related diversification to achieve synergistic benefits through economies of scope and market power,. | HRM-755 PERFORMANCE MANAGEMENT OSMAN BIN SAIF Session: NINE 1 Summary of Previous Lecture Individuals and Team performance Choices in Performance management system design Building Support CHAPTER 4; DEFINING PERFORMANCE AND CHOOSING A MEASUREMENT APPROACH Defining Performance Determinants of Performance Steps in Deliberate Practice 2 Agenda of Today’s Lecture Determinants of Performance Implications for addressing performance problems Factors influencing determinants of performance Performance Dimensions Reasons for inclusion of Task and Contextual Performance in PMS 3 Determinants of performance A combination of three factors allow some people to perform at higher levels than others. Declarative knowledge Procedural knowledge Motivation 4 Declarative knowledge Declarative knowledge is information about facts and things, including information regarding a given tasks requirement, labels, principles, and goals. 5 Procedural knowledge Procedural knowledge is a combination of knowing . | HRM-755 PERFORMANCE MANAGEMENT OSMAN BIN SAIF Session: NINE 1 Summary of Previous Lecture Individuals and Team performance Choices in Performance management system design Building Support CHAPTER 4; DEFINING PERFORMANCE AND CHOOSING A MEASUREMENT APPROACH Defining Performance Determinants of Performance Steps in Deliberate Practice 2 Agenda of Today’s Lecture Determinants of Performance Implications for addressing performance problems Factors influencing determinants of performance Performance Dimensions Reasons for inclusion of Task and Contextual Performance in PMS 3 Determinants of performance A combination of three factors allow some people to perform at higher levels than others. Declarative knowledge Procedural knowledge Motivation 4 Declarative knowledge Declarative knowledge is information about facts and things, including information regarding a given tasks requirement, labels, principles, and goals. 5 Procedural knowledge Procedural knowledge is a combination of knowing what to do and how to do it and includes cognitive, physical, perceptual, motor, and interpersonal skills. 6 Motivation Motivation involves three type of choice behaviors. Choice to expand effort ( I will go to work today) Choice of level of effort ( I will put in my best at work versus I will not try very hard) Choice to persist in the expenditure of that level of effort ( I will give up after a little while versus I will persist no matter what) 7 8 Determinants of performance (Contd.) The three determinants have a multiplicative relationship, such that Performance = Declarative Knowledge x Procedural Knowledge x Motivation If any of the determinants has a value of 0, then performance also has a value of zero. 9 Implications for addressing performance problems The fact that performance is affected by combined effect of three different factors has implications for addressing performance problems. 10 Implications for addressing performance problems (Contd.) In order to address .
