In this model, leadership is described as being on a continuum between "directive," or telling people what to do, and "supportive," or helping people find their own answers to a problem or challenge. This chapter presents the following content: Situational approach perspective, leadership styles, developmental levels, how does the situational approach work? | FACILITATOR Prof. Dr. Mohammad Majid Mahmood Art of Leadership & Motivation HRM – 760 Lecture - 22 Impact of Personality & Diversity on Employee`s Performance PERSONALITY MEANS Personality IS ALL ABOUT also known as PERSONAL MAGNETISM. PERCEPTION vs. REALITY NEGATIVE EMOTIONS Fear Stress POSITIVE ATTITUDE HOW MUCH DO YOU SEE OF AN ICEBERG? ONLY 10% OF ANY ICEBERG IS VISIBLE. THE REMAINING 90% IS BELOW SEA LEVEL. The Iceberg phenomena is also applicable on human beings MAKE YOUR LIFE 100% Let each letter of the alphabetic has a value equals to its sequence in alphabetical order: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 S K I L L S 19 11 9 12 12 19 K N O W L E D G E 11 14 15 23 12 5 4 7 5 H A R D W O R K 8 1 18 4 23 15 18 11 A T T I T U D E 1 20 20 9 20 21 4 5 = = = = 82 96 98 100 ATTITUDE THE THINGS INSIDE US THAT MAKES US GO UP/DOWN IS ‘ATTITUDE’. + SUCCESS OF AN INDIVIDUAL, ORGANISATION OR A COUNTRY DEPENDS ON THE QUALITY OF THE PEOPLE. AND THE QUALITY COMES FROM HIS/HER ‘ATTITUDE’. + INDIVIDUAL WITH BETTER ‘ATTITUDE’ WOULD BE BETTER PERSON, WHICH WOULD CUT DOWN NEGATIVITY. + ATTITUDE HUMAN BEINGS CAN ALTER THEIR LIVES BY ALTERING THEIR ATTITUDES OF MIND. THINK, CAN A STUDENT/ PARENT/TEACHER/ SALESMAN/EXECUTIVE/EMPLOYER/ EMPLOYEE BE GOOD IN THEIR ROLE WITHOUT GOOD ATTITUDE ? ATTITUDE JUST LIKE BUILDING STANDS ON A STRONG FOUNDATION, SO DOES SUCCESS. AND THE FOUNDATION OF SUCCESS IS ‘ATTITUDE’. + BE A BETTER PERSON, IT WOULD AUTOMATICALLY GIVE YOU BETTER BRAIN. AND BETTER BRAIN MAKES A MAN SUCCESSFUL. + FOUNDATION OF SUCCESS REGARDLESS OF YOUR CHOSEN FIELD IS ‘ATTITUDE’ + Attitudes and Change Affective ASPECTS OF ATTITUDE Cognitive Behavioural What a person knows about the situation How the person feels about it How the person reacts People build up attitudes which fit their needs and values as they perceive them to be FACTORS THAT . | FACILITATOR Prof. Dr. Mohammad Majid Mahmood Art of Leadership & Motivation HRM – 760 Lecture - 22 Impact of Personality & Diversity on Employee`s Performance PERSONALITY MEANS Personality IS ALL ABOUT also known as PERSONAL MAGNETISM. PERCEPTION vs. REALITY NEGATIVE EMOTIONS Fear Stress POSITIVE ATTITUDE HOW MUCH DO YOU SEE OF AN ICEBERG? ONLY 10% OF ANY ICEBERG IS VISIBLE. THE REMAINING 90% IS BELOW SEA LEVEL. The Iceberg phenomena is also applicable on human beings MAKE YOUR LIFE 100% Let each letter of the alphabetic has a value equals to its sequence in alphabetical order: A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 S K I L L S 19 11 9 12 12 19 K N O W L E D G E 11 14 15 23 12 5 4 7 5 H A R D W O R K 8 1 18 4 23 15 18 11 A T T I T U D E 1 20 20 9 20 21 4 5 = = = = 82 96 98 100 ATTITUDE THE THINGS INSIDE US THAT MAKES US GO UP/DOWN IS ‘ATTITUDE’. + SUCCESS OF AN .