Enterprise Resource Planning (ERP) solution has been implemented in many companies. Its implementation in higher education institutions is still limited. In this study, an implementation of ERP in higher education institutions is presented. The implementation is performed at the faculty of Information technology based on the Odoo platform which is an open source ERP system. The analysis is performed based on the critical success factors. | Journal of Science and Technology 54 (3A) (2016) 74-81 ERP IMPLEMENTATION IN HIGHER EDUCATION INSTITUTION: CASE STUDY AT FACULTY OF INFORMATION TECHNOLOGY Nguyen Thi Phi Loan*, Le Trong Ngoc Industrial University of Ho Chi Minh City, 12 Nguyen Van Bao Street, Ward 4, Go Vap District, Ho Chi Minh City * Email: tulinhkhoa@ Received: 15 June 2016; Accepted for publication: 27 July 2016 ABSTRACT Enterprise Resource Planning (ERP) solution has been implemented in many companies. Its implementation in higher education institutions is still limited. In this study, an implementation of ERP in higher education institutions is presented. The implementation is performed at the faculty of Information technology based on the Odoo platform which is an open source ERP system. The analysis is performed based on the critical success factors. Keywords: enterprise resource planning, ERP implementation, higher education institution, critical success factors. 1. INTRODUCTION Enterprise Resource Planning (ERP) is a software solution that integrates and automates the business functions of an organization. Originally, the ERP was developed for manufacturing and production planning systems which was used in the manufacturing industry. In the 1990’s, its scope was extended to other back-office functions including finance, human resources and production planning [1, 2]. Recently, ERP has integrated several other businesses including customer relationship, supply chain management, project managements, etc. The main goal of ERP is to improve the efficiency of business processes and decrease the cost [3, 4]. It allows different departments and units to share the information in a single system, standardize processes and data within an organization with best practices [5]. The ERP system also allows improving the ability to utilize the information system functionality and reducing the maintenance costs [6]. Therefore, it has become the backbone of business intelligence .
