In this chapter, the following content will be discussed: Issues for product design, robust design, modular design, computer-aided design (CAD), computer-aided manufacturing (CAM), virtual reality technology, value analysis, ethics and environmentally friendly design. | LSM733-PRODUCTION OPERATIONS MANAGEMENT By: OSMAN BIN SAIF LECTURE 8 1 Issues for Product Design Robust Design Modular Design Computer-Aided Design (CAD) Computer-Aided Manufacturing (CAM) Virtual Reality Technology Value Analysis Ethics and Environmentally Friendly Design Summary of last Session 2 2 Time-Based Competition Purchasing Technology by Acquiring a Firm Joint Ventures Alliances Defining a Product Make-or-Buy Decisions Group Technology Summary of last Session(Contd.) 3 3 Documents For Production Product Life-Cycle Management (PLM) Service Design Documents for Services Application of Decision Trees to Product Design Transition to Production Summary of last Session(Contd.) 4 4 Global Company Profile: Arnold Palmer Hospital Quality and Strategy Defining Quality Implications of Quality Malcolm Baldrige National Quality Award Cost of Quality (COQ) Ethics and Quality Management Agenda for this session 5 5 International Quality Standards ISO 9000 ISO14000 Agenda for this session . | LSM733-PRODUCTION OPERATIONS MANAGEMENT By: OSMAN BIN SAIF LECTURE 8 1 Issues for Product Design Robust Design Modular Design Computer-Aided Design (CAD) Computer-Aided Manufacturing (CAM) Virtual Reality Technology Value Analysis Ethics and Environmentally Friendly Design Summary of last Session 2 2 Time-Based Competition Purchasing Technology by Acquiring a Firm Joint Ventures Alliances Defining a Product Make-or-Buy Decisions Group Technology Summary of last Session(Contd.) 3 3 Documents For Production Product Life-Cycle Management (PLM) Service Design Documents for Services Application of Decision Trees to Product Design Transition to Production Summary of last Session(Contd.) 4 4 Global Company Profile: Arnold Palmer Hospital Quality and Strategy Defining Quality Implications of Quality Malcolm Baldrige National Quality Award Cost of Quality (COQ) Ethics and Quality Management Agenda for this session 5 5 International Quality Standards ISO 9000 ISO14000 Agenda for this session (Contd.) 6 6 Total Quality Management Continuous Improvement Six Sigma Employee Empowerment Benchmarking Just-in-Time (JIT) Taguchi Concepts Knowledge of TQM Tools Agenda for this session (Contd.) 7 7 Managing Quality Provides a Competitive Advantage Arnold Palmer Hospital Deliver over 13,000 babies annually Virtually every type of quality tool is employed Continuous improvement Employee empowerment Benchmarking Just-in-time Quality tools 8 8 Quality and Strategy Managing quality supports differentiation, low cost, and response strategies Quality helps firms increase sales and reduce costs Building a quality organization is a demanding task 9 Two Ways Quality Improves Profitability Improved Quality Increased Profits Increased productivity Lower rework and scrap costs Lower warranty costs Reduced Costs via Improved response Flexible pricing Improved reputation Sales Gains via Figure 10 10 The Flow of Activities Organizational Practices Leadership, Mission statement, Effective .
