In this chapter, the following content will be discussed: Global company profile: darden restaurants, the supply chain’s strategic importance, sourcing issues: make-or-buy vs. outsourcing, six sourcing strategies, supply chain risk, managing the integrated supply chain, building the supply base, logistics management, distribution management, | LSM733-PRODUCTION OPERATIONS MANAGEMENT By: OSMAN BIN SAIF LECTURE 15 1 Summary of last Session Global Company Profile: Rusty Wallace’s NASCAR Racing Team Human Resource Strategy For Competitive Advantage Constraints on Human Resource Strategy Labor Planning Employment-Stability Policies Work Schedules Job Classifications and Work Rules 2 2 Summary of last Session (Contd.) Job Design Labor Specialization Job Expansion Psychological Components of Job Design Self-Directed Teams Motivation and Incentive Systems 3 3 Summary of last Session (Contd.) Ergonomics and Work Methods Methods Analysis The Visual Workplace Ethics and the Work Environment Labor Standards 4 4 Agenda for this Session Global Company Profile: Darden Restaurants The Supply Chain’s Strategic Importance Sourcing Issues: Make-or-Buy vs. Outsourcing Six Sourcing Strategies 5 5 Agenda for this Session (Contd.) Supply Chain Risk Managing the Integrated Supply Chain Building the Supply Base Logistics Management Distribution . | LSM733-PRODUCTION OPERATIONS MANAGEMENT By: OSMAN BIN SAIF LECTURE 15 1 Summary of last Session Global Company Profile: Rusty Wallace’s NASCAR Racing Team Human Resource Strategy For Competitive Advantage Constraints on Human Resource Strategy Labor Planning Employment-Stability Policies Work Schedules Job Classifications and Work Rules 2 2 Summary of last Session (Contd.) Job Design Labor Specialization Job Expansion Psychological Components of Job Design Self-Directed Teams Motivation and Incentive Systems 3 3 Summary of last Session (Contd.) Ergonomics and Work Methods Methods Analysis The Visual Workplace Ethics and the Work Environment Labor Standards 4 4 Agenda for this Session Global Company Profile: Darden Restaurants The Supply Chain’s Strategic Importance Sourcing Issues: Make-or-Buy vs. Outsourcing Six Sourcing Strategies 5 5 Agenda for this Session (Contd.) Supply Chain Risk Managing the Integrated Supply Chain Building the Supply Base Logistics Management Distribution Management 6 6 Agenda for this Session (Contd.) Ethics and Sustainable Supply Chain Management Measuring Supply Chain Performance 7 7 Chapter : Supply Chain Management 8 Darden’s Supply Chain Largest publicly traded casual dining company in the world Serves over 400 million meals annually in more than 1,900 restaurants in the US and Canada Annual sales of flagship brands totals $6 billion Operations is the strategy © 2014 Pearson Education, Inc. 9 9 Darden’s Supply Chain Sources food from five continents and thousands of suppliers Four distinct supply chains Over $2 billion spent annually in supply chains Competitive advantage achieved through superior supply chain © 2014 Pearson Education, Inc. 10 10 Supply-Chain Management The objective is to build a chain of suppliers that focuses on maximizing value to the ultimate customer 11 The Supply Chain’s Strategic Importance Supply chain management is the integration of the activities that procure materials and services, transform them into .