The following will be discussed in this chapter: Describe the nature and importance of psychological contracts in the workplace, importance of job satisfaction and employee morale, important theories of motivation, strategies to improve job satisfaction and employee motivation, managerial style of leadership. | Lecture 18 Chapter 9 MOTIVATING AND LEADING EMPLOYEES Chapter Outcome Describe the nature and importance of psychological contracts in the workplace Importance of job satisfaction and employee morale Important theories of motivation Strategies to improve job satisfaction and employee motivation Managerial style of leadership Hierarchy Of Needs (1954) Abrahim Maslow Two-Factor Theory(1959) – Fredrick Herzberg Job Satisfaction Depends On Two Factors Expectancy Theory Victor Vroom (1964) People Work Towards Rewards Equity Theory People evaluate their treatment by employers relative to the treatment of others Strategies for Enhancing Job Satisfaction and Motivation Reinforcement/Behavior Modification Theory . Skinner (1957) Behavior can be encouraged or discouraged by means of reward and punishment Reinforcement Piecework Performance = Rewards Punishment = Negative Reinforcement Present people with unpleasant consequences Management By Objectives Peter Drucker (1954) Collaborative Goal Setting Recent Management Styles Participative Management Or Employee Empowerment Employees Receive Greater Responsibility Employees Feel More Committed To Organization Team Management- Employees Given Decision-Making Responsibility Some Employees Frustrated By Increased Responsibility Job Enrichment Adding one more motivating factor to the job Job Enlargement & Job Rotation Job A Job B Job C Job Redesign Acknowledges that different people want different things Restructures work to have a fit between worker and work Job redesign is implemented in one or three ways Combining task or job enlargement Forming natural workgroups Establishing client relationships More control and feedback Modified Work Schedules Work-Share Flextime Telecommuting/Virtual Office Advantages Employee Freedom/Control Of Life Improves Individual Productivity Disadvantages Complex Coordination Difficult To Keep Accurate Records Flextime Schedule Questions For Telecommuters Can I Manage Deadlines? Can I Be . | Lecture 18 Chapter 9 MOTIVATING AND LEADING EMPLOYEES Chapter Outcome Describe the nature and importance of psychological contracts in the workplace Importance of job satisfaction and employee morale Important theories of motivation Strategies to improve job satisfaction and employee motivation Managerial style of leadership Hierarchy Of Needs (1954) Abrahim Maslow Two-Factor Theory(1959) – Fredrick Herzberg Job Satisfaction Depends On Two Factors Expectancy Theory Victor Vroom (1964) People Work Towards Rewards Equity Theory People evaluate their treatment by employers relative to the treatment of others Strategies for Enhancing Job Satisfaction and Motivation Reinforcement/Behavior Modification Theory . Skinner (1957) Behavior can be encouraged or discouraged by means of reward and punishment Reinforcement Piecework Performance = Rewards Punishment = Negative Reinforcement Present people with unpleasant consequences Management By Objectives Peter Drucker (1954) Collaborative Goal
