After studying this chapter you will be able to understand: ummarize the basic steps in any planning process, describe how strategic planning should be integrated with tactical and operational planning, identify elements of the external environment and internal resources of the firm to analyze before formulating a strategy. | Introduction to Management LECTURE 28: Introduction to Management MGT 101 1 Introduction to Management In lecture 27 we discussed Topics from Chapter 13: Psychological Factors Personality Emotions Perception Learning 2 Introduction to Management Today in Chapter 15 we will discuss What is Motivation? Early Theories of Motivation. Contemporary Theories of Motivation 3 Introduction to Management (Chapter 15) Chapter 15: Motivating Employees 4 Introduction to Management (Chapter 15) Motivating Employees 5 Introduction to Management (Chapter 15) Motivation ? 6 Introduction to Management (Chapter 15) 7 Motivation Is the result of an interaction between the person and a situation; it is not a personal trait. Is the process by which a person’s efforts are energized, directed, and sustained towards attaining a goal. Introduction to Management (Chapter 15) 8 Energy: a measure of intensity or drive. Direction: toward organizational goals Persistence: exerting effort to achieve goals. Motivation works best when individual needs are compatible with organizational goals. Introduction to Management (Chapter 15) Early Theories of Motivation 9 Introduction to Management (Chapter 15) 10 Maslow’s Hierarchy of Needs McGregor’s Theories X and Y Herzberg’s Two-Factor Theory McClelland’s Three Needs Theory Early Theories of Motivation Introduction to Management (Chapter 15) 11 Maslow’s Hierarchy of Needs Theory Needs were categorized as five levels of lower- to higher-order needs. Individuals must satisfy lower-order needs before they can satisfy higher order needs. Satisfied needs will no longer motivate. Motivating a person depends on knowing at what level that person is on the hierarchy. Introduction to Management (Chapter 15) 12 Maslow’s Hierarchy of Needs Theory Hierarchy of needs Lower-order (external): physiological, safety Higher-order (internal): social, esteem, self-actualization Introduction to Management (Chapter 15) 13 Introduction to Management (Chapter 15) 14 McGregor’s . | Introduction to Management LECTURE 28: Introduction to Management MGT 101 1 Introduction to Management In lecture 27 we discussed Topics from Chapter 13: Psychological Factors Personality Emotions Perception Learning 2 Introduction to Management Today in Chapter 15 we will discuss What is Motivation? Early Theories of Motivation. Contemporary Theories of Motivation 3 Introduction to Management (Chapter 15) Chapter 15: Motivating Employees 4 Introduction to Management (Chapter 15) Motivating Employees 5 Introduction to Management (Chapter 15) Motivation ? 6 Introduction to Management (Chapter 15) 7 Motivation Is the result of an interaction between the person and a situation; it is not a personal trait. Is the process by which a person’s efforts are energized, directed, and sustained towards attaining a goal. Introduction to Management (Chapter 15) 8 Energy: a measure of intensity or drive. Direction: toward organizational goals Persistence: exerting effort to achieve goals. Motivation