The main contents of the chapter consist of the following: Introduction to communication, components of communication, verbal, nonverbal, para verbal, definition of nonverbal communication, exercise, how to work on nonverbal communication during presentations? | Verbal Communication during Presentations Lecture 28 1 Recap Introduction to Communication Components of communication Verbal nonverbal Para verbal Definition of nonverbal communication Exercise How to work on Nonverbal Communication during Presentations? First Impressions Eye contact Smiles are powerful Gestures Body postures and orientation Hand and arms Proximity Voice Body language as a tool Sincerity Reading your Audience Verbal Messages Paraphrasing a brief, concise statement reflecting the content of the speakers message Reflecting Feeling a statement, in a way that conveys understanding, of the feeling that the listener has heard Summarizing a statement of the main ideas and feelings to show understanding Questioning asking open questions to gain information, encourage the speaker to tell her story, and gain clarification 1. The following tips are a starting point to help you think about how you can improve your verbal communications skills, whether in planned or unplanned situations! 1. Read more Simply increasing what you read (business texts, novels, newspapers etc) can improve your vocabulary, help you express ideas clearly and eliminate weaknesses in your language skills. 2. Think about the words Too many words will bore your listener, take up too much time and result in you losing credibility. There is no need to waffle! Remember not to use words that people don’t understand (they may not even tell you that they don’t understand what you are saying), as you may appear intimidating and make them feel inferior. 3. Prepare (if you can) You would spend time planning what you would say if you were writing. Think: how to make it accessible to as many audience as possible. Use approaching situation Take time out to think about the questions you may be asked and what answers you may need to give. Be prepared for awkward questions and situations where you may need to explain something in a different way. 4. Listen and be interested Listening more and . | Verbal Communication during Presentations Lecture 28 1 Recap Introduction to Communication Components of communication Verbal nonverbal Para verbal Definition of nonverbal communication Exercise How to work on Nonverbal Communication during Presentations? First Impressions Eye contact Smiles are powerful Gestures Body postures and orientation Hand and arms Proximity Voice Body language as a tool Sincerity Reading your Audience Verbal Messages Paraphrasing a brief, concise statement reflecting the content of the speakers message Reflecting Feeling a statement, in a way that conveys understanding, of the feeling that the listener has heard Summarizing a statement of the main ideas and feelings to show understanding Questioning asking open questions to gain information, encourage the speaker to tell her story, and gain clarification 1. The following tips are a starting point to help you think about how you can improve your verbal communications skills, whether in planned or unplanned .
