Seminars in IT for Businesses - Lecture 9: The social impact of information and communication technology on business. This chapter explain the benefits and drawbacks of the use of information and communication technology in: Manufacturing, industry, commerce, medicine, the home, education, tele-working. | The Social Impact of Information and Communication Technology on Business Lecture 9 Explain the benefits and drawbacks of the use of information and communication technology in: manufacturing industry commerce medicine the home education tele-working Computers and Employment Has machinery displaced workers? Steam engine turbines – Industrial revolution. Factory workers and robotics. Have computers replaced workers? Have more jobs have been created by the new technology (computerisation)? What has happened to clerical workers over the last 20 years? How has their skills been lost/changed? The Changing Nature of Employment What has happened to the Farm and Factory workers? What is the Service industries? How does computers assist employment in the Service industry? Consider: banking, travel, supermarket etc. Has computerisation given greater job satisfaction? Consider: engineering, architecture, accounting etc. Changing Locations of Work Where did the population move from/to during the Industrial revolution? With Communications technology is this being reversed? Where does data processing need to be done, in the office or at the end of a ‘phone line? Consider British Airways and other companies using call centres, where are these centres? Tele-working What is Tele-working? What are the benefits of Tele-working? Consider: environment, commuting, working hours, commitments, space saving, team-working in a network. What are the problems with Tele-working? Consider: management, organisational loyalty, social isolation, separation of work with leisure time. Would you do any form of Tele-working? Consider doing school-work at home and e-mailing it to your teacher. The Other Side What happens to older workers who may find it difficult to re-train to adapt to the new technology? What happens to people that do not have access to the new technology? What about people who try to ignore the new technology? What can happen when people rely on . | The Social Impact of Information and Communication Technology on Business Lecture 9 Explain the benefits and drawbacks of the use of information and communication technology in: manufacturing industry commerce medicine the home education tele-working Computers and Employment Has machinery displaced workers? Steam engine turbines – Industrial revolution. Factory workers and robotics. Have computers replaced workers? Have more jobs have been created by the new technology (computerisation)? What has happened to clerical workers over the last 20 years? How has their skills been lost/changed? The Changing Nature of Employment What has happened to the Farm and Factory workers? What is the Service industries? How does computers assist employment in the Service industry? Consider: banking, travel, supermarket etc. Has computerisation given greater job satisfaction? Consider: engineering, architecture, accounting etc. Changing Locations of Work Where did the population move .
