Drawing on data from semi-structured interviews, this article reports on an exploratory study into the perceptions and implementation of a new online learning system for assisting students‟ self study in the English Preparatory Program at Vietnam National University, Hanoi – International School (VNU-IS). | VNU Journal of Science: Policy and Management Studies, Vol. 33, No. 2 (2017) 203-212 Sense-making Process in School Innovation: A Case Study at Vietnam National University, Hanoi – International School Do Thi Hong Lien* VNU International School, Building G7, 144 Xuan Thuy, Cau Giay, Hanoi, Vietnam Received 18 May 2017 Revised 14 June 2017; Accepted 28 June 2017 Abstract: Implementing an innovation at school is never a straightforward process. Rather, the actual execution of changes in any educational institutions from original ideas to practice is a complicated pattern, which may lead to unexpected outcomes. In order to understand such complexity in educational innovation, in this study, the teachers‟ sense-making process at both individual and organizational levels is used as the main conceptual framework. Drawing on data from semi-structured interviews, this article reports on an exploratory study into the perceptions and implementation of a new online learning system for assisting students‟ self study in the English Preparatory Program at Vietnam National University, Hanoi – International School (VNU-IS). Keywords: Innovation, sense-making process, VNU-IS. 1. Introduction environment. To understand the process of innovation and, thus, explain its possibly conflicting results, it is important to explore how innovation is perceived and actually enacted by the participating people. Therefore, a number of studies have been done around the world to get more insight into the issue of educational innovation diffusion, but few have been reported in the context of Vietnam, especially in the situation that a total transformation of educational system is called for. With regard to this problem, this paper attempts to examine the application process of an online learning system for assisting students‟ self study in the English Preparatory Program at Vietnam National University, Hanoi – International School (VNU-IS), which is famous for its high quality English .
