Chapter 7 introduce electronic business. After studying this chapter you will be able to understand: What types of products are sold online? How do Web-based services work and why do they change the world? How can customers pay for products and why do you need new payment mechanisms?,. | Introduction to MIS Chapter 7 Integration of Information Integration Everyone in the company including managers, salespeople, and engineers need access to the same data across the organization. Outline Business Integration Enterprise Resource Planning Customer Relationship Management Workgroups Data Warehouses Integration with Diversity Cases: Automobiles Appendix: Microsoft NetMeeting Business Integration Example Daily Sales Report February 7, 2004 Department Item# Q-sold Price Value House 1153 52 5543 13 5563 1 7765 4 9986 2 Shoes 1553 2 6673 1 Total Sales: Returned Merchandise Log February 7, 2004 Item# Q Price Value 1153 3 3353 6 4453 2 8878 1 Total 12 Commissions February 7, 2004 Emp# Name Dept Sales Rate Amount 1143 Jones House 5% 2895 Brown 4% 4462 Smith 1, 5% 7893 Torrez Shoes 6% 9963 Cousco 5% File: File: Integrated Report Example Weekly Sales Analysis 2/01/04 - 2/07/04 Manager comments are written in the first ten pages, along with comments on special events. Department Analysis Dept Sales Returns Commissions Net House 4, 3, 54, 3, 50, 28, 1, 26, Shoes 10, 8, Total: 97, 2, 5, 89, 1960s & 1970s MIS Pieces Purchasing: Orders Sales: Orders Production: MRP Marketing: Forecasts Accounting: Integrated Data Separate Reports Changes sales data 3 reports (printed) weekly reports 1970s Sales Terminals Sales Terminals Central computer: create reports Manager: Integrate, graph analyze Secretary: type & revise Management sales data 3 reports (printed) weekly reports 1980s Sales Terminals Sales Terminals Central computer: create reports Manager: . | Introduction to MIS Chapter 7 Integration of Information Integration Everyone in the company including managers, salespeople, and engineers need access to the same data across the organization. Outline Business Integration Enterprise Resource Planning Customer Relationship Management Workgroups Data Warehouses Integration with Diversity Cases: Automobiles Appendix: Microsoft NetMeeting Business Integration Example Daily Sales Report February 7, 2004 Department Item# Q-sold Price Value House 1153 52 5543 13 5563 1 7765 4 9986 2 Shoes 1553 2 6673 1 Total Sales: Returned Merchandise Log February 7, 2004 Item# Q Price Value 1153 3 3353 6 4453 2 8878 1 Total 12 Commissions February 7, 2004 Emp# Name Dept Sales Rate Amount 1143 Jones House 5% 2895 Brown 4% 4462 Smith 1, 5% 7893
