Objectives: To evaluate the results obtained from popularizing retailers’ awareness of benefits that directly affects their business activities at pharmacies and drug stores with GPP endorsement. Method: A cross-sectional and semi-empirical intervention (comparison before and after without a control group). | Journal of military pharmaco-medicine no4-2018 RAISING AWARENESS OF THE BENEFITS IN ORDER TO MAKE A CHANGE IN RETAILERS’ OCCUPATIONAL ACTIVITIES AT PHARMACIES AND DRUG STORES MEETING THE GPP STANDARD (A before and after intervention study) Trinh Hong Minh*; Pham Dinh Luyen*; Phan Van Binh*** SUMMARY Objectives: To evaluate the results obtained from popularizing retailers’ awareness of benefits that directly affects their business activities at pharmacies and drug stores with GPP endorsement. Method: A cross-sectional and semi-empirical intervention (comparison before and after without a control group). Results: There was a dramatic rise in the appropriate perception of benefits of implementing right business activities. This rate increased from to for pharmacists (5-year training) and from to for intermediate pharmacists (2-year training). Since these changes, there have been increases in percentage of implementation of 06 business activities with the corresponding rates from 33% to for pharmacists and from to for intermediate pharmacists. Conclusion: Pharmaceutical retailers’ awareness about the benefits from adequate business activities will promote retailers’ good performance under GPP standard. * Keywords: Perception; Benefits; Business activities; Pharmacy; Drug stores; Retailers. INTRODUCTION Business activities are basic ones in the professional practice of pharmacists and medical staff at pharmacies that meet GPP (Good Pharmacy Practice) standards in Vietnam. One of the very first principles of this standard is to prioritize the profit of patients and health of the community [1]. In 2014, we conducted a survey on the reality of drug retailers’ occupational activities at pharmacies and drug stores in Dongnai province. The results showed that their awareness of benefits from right business activities had a statistically significant effect on the pharmacy practice [2]. Therefore, we conducted this study with a view
