This is a qualitative study that aims to explore the use of mobile apps as an innovative technology in the internal business processes of healthcare establishments in the emirate of Dubai, UAE. This study focuses on private healthcare organizations in Dubai operating under the auspices of the regulation of DHA or DHCC, and having 30 employees or more. The study's unit of observations includes managers and key decision makers in those establishments few healthcare businesses. To consult more MBA essays, please see at: Bộ Luận Văn Thạc Sĩ Quản Trị Kinh Doanh MBA | Master of Business Administration: An Exploratory Study of the Use of Mobile Apps and its Implications for Internal Business Processes in Healthcare Organizations in Dubai