This study extends a post-adoption model on habit and IS continuance to investigate the effect of personalization (which includes personal content management, personal time management and privacy control) on learning system continuance. Empirical results suggest that personalization has a positive influence on perceived usefulness and habit, but does not directly influence continuance intention. The results of the case study indicate consistently that there is a need to archive and re-access past course materials with personalized content, but different constraints (., material format, physical space, etc.) prohibit systematic archiving of all past course materials. Both quantitative and qualitative results suggest retaining personalized learning content is perceived as being useful and would enhance continuance intention indirectly. | Technology support for engagement retention: The case of backpack
