Methods for improvement of graduate study information of the faculty of humanities and social sciences, Khon Kaen university

This study aimed to study the state of operation, problems, obstacles and needs of graduate study informational services of the Faculty of Humanities and Social Sciences, Khon Kaen University. The sample was 122 graduate students in the academic year 2016. Data were collected with a 5-point Likert scale questionnaire and analyzed by using frequency, percentage, mean and standard deviation. The findings reveal that the aspects with the highest operating level were: 1) communications and fast and direct delivery of information and clarity of documents; 2) easy and convenient search; 3) useful and effective information; those with the highest problem level were categorization with difficulty to access to the target information, an online introduction to information services to students and the needs in publication of students‟ thesis studies. | Methods for improvement of graduate study information of the faculty of humanities and social sciences, Khon Kaen university

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