The paper analyzes the job satisfaction of employees at the Operation Management Department of Industrial Equipment Trade Joint Stock Company (IETC) based on Job Description Index model, as well as proposes solutions to improve job satisfaction. Responses for surveys and questionnaires were collected from all 84 members of the department. Results show that satisfaction levels of factor “Pay”, “The work itself”, and “Promotions and promotion opportunities” are neutral; meanwhile “Coworker” and “Supervision” have satisfied level. This leads to overall job satisfaction at the level of neutral. Therefore, improving policies on Pay, supervisors‟ capabilities, and activities to connect “Coworkers” is recommended to increase job satisfaction. | Job satisfaction of operation management department at industrial equipment trade joint stock company
