Chapter 11 - Characteristics of the situation. As an organizing framework, this chapter introduced the Congruence Model as a way to consider many of the situational factors leaders should consider. In terms of work factors, leaders need to be aware of how task interdependence, task structure, and job characteristics can affect both their own and their followers' behaviors, and how they might change these factors in order to improve followers' satisfaction and performance. | Lecture Leadership: Enhancing the lessons of experience (4/e) – Chapter 11
