QuestionQuestions What is job satisfaction? What are some of the benefits of having a satisfied workforce? What are some of the disadvantages of having a dissatisfied workforce? What causes employees to be satisfied with their jobs? | Employee Satisfaction Employee Satisfaction Questions What is job satisfaction? What are some of the benefits of having a satisfied workforce? What are some of the disadvantages of having a dissatisfied workforce? What causes employees to be satisfied with their jobs? What is Job Satisfaction? An employee’s cognitive and affective evaluation of his or her job overall specific components pay promotions work tasks coworkers supervisors others?? Why Should Organizations Care? Organizational Commitment Job Withdrawal Turnover and retirement intentions Work Withdrawal Behaviors to avoid performing one’s work tasks Absenteeism and tardiness Missing meetings Long/frequent coffee breaks Unionization Activity What about Job Performance? Organizational Commitment Definition An acceptance of organizational goals A willingness to work hard for the organization The desire to stay with the organization Research findings (Probst, 2000) strong correlation with coworker, promotions, supervisor, and work satisfaction (r ~ .50) lower with pay (r ~ .18) strong correlation with overall satisfaction (r ~ .70) Job Withdrawal Employee intentions to leave the organization Research findings Moderate relationship between satisfaction and turnover intentions Coworker r = .30 Pay r = .11 (ns) Promotions r = .26 Supervisor r = .39 Work r = .21 Work Withdrawal Employee behaviors to avoid work tasks Research findings Weak relationship between satisfaction and work withdrawal Coworker r = .11 (ns) Pay r = .03 (ns) Promotions r = .21 Supervisor r = .18 Work r = .26 Unionization Activity Strikes, slowdowns, initiation of unionization Examples: Boeing in 1996 (job security) WSU and UW in 2001 (budget cuts, low salary, low state emphasis on higher education) .
