The study determines factors such as trust, enjoyment in helping others, knowledge self-efficacy, management support, using information and communication technology significantly influence knowledge donation and collection. | Knowledge sharing and innovative work behavior The case of Vietnam Uncertain Supply Chain Management 7 2019 619 634 Contents lists available at GrowingScience Uncertain Supply Chain Management homepage uscm Knowledge sharing and innovative work behavior The case of Vietnam Thi Phuong Linh Nguyena Ke Nghia Nguyena Thi Dong Doa and Thi Tuyet Mai Nguyena a National Economics University Vietnam CHRONICLE ABSTRACT Article history Employees knowledge sharing and innovative work behavior play an important role for the Received April 14 2019 development of Vietnam telecommunication enterprises. Knowledge sharing along with two Received in revised format May central processes namely knowledge donation and collection fosters employees innovative 10 2019 work behavior of Vietnam telecommunication enterprises. Based on a sample size survey of Accepted May 10 2019 Available online 396 Vietnam telecommunication employees and exploration factor analysis EFA May 11 2019 confirmatory factor analysis CFA and structural equation modeling SEM the study Keywords determines factors such as trust enjoyment in helping others knowledge self-efficacy Knowledge sharing management support using information and communication technology significantly influence Knowledge donation knowledge donation and collection. At the same time knowledge donation and collection have Knowledge collection positive impacts on employees innovative work behavior of Vietnam telecommunication Innovative work behavior enterprises. Finally several suggestions for enhancing employees knowledge sharing and innovative work behavior of Vietnam telecommunication enterprises managers are given. 2019 by the authors licensee Growing Science Canada. 1. Introduction As the world is gradually moving towards a knowledge economy knowledge is increasingly regarded as the main driving force of the economy. The success of future economies will be based on effective organizations absorbing using and enhancing
