Talent Management is becoming one of the most contemporary terms used and most influential weapon for companies to utilize them effectively in order to gain competitive advantage and get worth worthy. | Exploring the impact of talent management strategies and service quality on beneficiaries satisfaction in Jordan healthcare sector provider point of view International Journal of Management IJM Volume 7 Issue 7 November December 2016 38 Article ID IJM_07_07_003 Available online at http ijm JType IJM amp VType 7 amp IType 7 Journal Impact Factor 2016 Calculated by GISI ISSN Print 0976-6502 and ISSN Online 0976-6510 IAEME Publication EXPLORING THE IMPACT OF TALENT MANAGEMENT STRATEGIES AND SERVICE QUALITY ON BENEFICIARIES SATISFACTION IN JORDAN HEALTHCARE SECTOR PROVIDER POINT OF VIEW Dr. Hani J. Irtaimeh and Dr. Zeyad F. Al-Azzam Business and Finance School Management Department The World Islamic Science and Education University Jordan Dr. Amineh A. Khaddam Business Administration School Management Information Systems Amman Arab University ABSTRACT Talent Management is becoming one of the most contemporary terms used and most influential weapon for companies to utilize them effectively in order to gain competitive advantage and get worth worthy. Therefore this study is aimed at exploring the effect of using Talent Management Strategies TMS and Service Quality ServQual on Beneficiaries Customers Satisfaction BS at Healthcare Sector of Jordan. A questionnaire was used to obtain data from healthcare sector of Jordan purposely chosen Princess Rahma for Pediatric Hospital in Irbid with 189 respondents who were at all levels only 156 were returned but 21 of them were excluded because they were invalid for statistical analysis only 135 questionnaires were valid and considered with a percentage of 71 . The findings revealed that the level of importance and implementation of Talent Management Strategies Service Quality and beneficiaries Satisfaction were high at Princess Rahma Hospital supported by the correlations between these variables which were statistically and positively strong and significant. Moreover a .
