The Objective of the study is to analyse the level of Employee engagement in the computer service centre in Chennai and to indentify the factors contributing to employee engagement. | Analysing the employee engagement a study with special reference to private computer service centre at Chennai International Journal of Management IJM Volume 11 Issue 4 April 2020 pp. 15-24 Article ID IJM_11_04_003 Available online at http ijm JType IJM amp VType 11 amp IType 4 Journal Impact Factor 2020 Calculated by GISI ISSN Print 0976-6502 and ISSN Online 0976-6510 IAEME Publication Scopus Indexed ANALYSING THE EMPLOYEE ENGAGEMENT A STUDY WITH SPECIAL REFERENCE TO PRIVATE COMPUTER SERVICE CENTRE AT CHENNAI Dr. S. RAJA Assistant Professor Department of Management Studies SRM Valliammai Engineering College India ABSTRACT Employee engagement is the outcome of the proper relationship between the organization and its employee. The employee engagement shows the commitment of the employee towards the organizational objectives and its target. It increases the productivity of the entire organization. The Objective of the study is to analyse the level of Employee engagement in the computer service centre in Chennai and to indentify the factors contributing to employee engagement. In this work 60 samples have selected and administered the statistical tools such as Percentage Analysis CHI-Square test Weighted Average method. The researcher found that The Employee engagement level in the organization was found to be average. It was found that Team and Co-worker relations as well as Leadership were to be improved. Suggestions were given to improve these factors. Key Words Employee Engagement Co-Worker Relationship Leadership. Cite this Article Analysing the Employee Engagement A Study with Special Reference to Private Computer Service Centre at Chennai International Journal of Management 11 4 2020 pp. 15-24. http IJM JType IJM amp VType 11 amp IType 4 1. INTRODUCTION Information Technology plays a prominent role in placing the India in the global map. IT industry is the important sector .
