This study focuses on the healthcare quality based on Institute of Medicine’s six aims to assess their relevance with healthcare quality. This research study was designed as descriptive research study. | Critical analysis on inclusion of healthcare quality dimensions International Journal of Management IJM Volume 8 Issue 6 Nov Dec 2017 pp. 33 43 Article ID IJM_08_06_004 Available online at http ijm JType IJM amp VType 8 amp IType 6 Journal Impact Factor 2016 Calculated by GISI ISSN Print 0976-6502 and ISSN Online 0976-6510 IAEME Publication CRITICAL ANALYSIS ON INCLUSION OF HEALTHCARE QUALITY DIMENSIONS Varsha Agarwal Assistant Professor Jain University Centre for Management Studies Bangalore PhD Research Scholar Christ University Bangalore Dr. Ganesh. L Associate Professor amp HOD General Management Institute of Management Christ University Bangalore ABSTRACT Starr 1982 defined Social Transformation of American Medicine and found that medicine has disappeared from a supreme profession to a massive industry. For decades quality was taken for granted and Institute of Medicine IOM 2000 report showed up to 98 000 deaths happened per year due to inevitable medical errors. The Institute of Medicine s Crossing the Quality Chasm report recommended six aims for upgrading healthcare quality. Those aims were safety equity patient- centeredness timeliness effectiveness and efficiency. According to India s 12th Five Year Plan at present India s health care system consists of private sector providers. Inspite of private providers the Indian healthcare system suffers from many weaknesses such as quality of health care. This study focuses on the healthcare quality based on Institute of Medicine s six aims to assess their relevance with healthcare quality. This research study was designed as descriptive research study. The closed ended questionnaire was given to outpatients inpatients or to the accompanying persons of 4 hospitals chosen for the study. Location of study was Karnataka. In this study multistage sampling was used for data collection. Sample size taken was 290. 5 point Likert s scale was used to collect responses for .
