The purpose of the study is to investigate the role of affective and normative commitment in the relationship between job satisfaction (JS) and organizational citizenship behavior (OCB). This descriptive study has been undertaken on a sample of 165 faculty members working in private universities around Chandigarh. | Relationship between job satisfaction and organizational citizenship behavior the mediating role of affective and normative commitment International Journal of Management IJM ISSN 0976 6502 Print ISSN 0976 - 6510 Online INTERNATIONAL JOURNAL OF MANAGEMENT IJM Volume 5 Issue 7 July 2014 pp. 81-86 IAEME ISSN 0976-6502 Print ISSN 0976-6510 Online IJM Volume 5 Issue 7 July 2014 pp. 81-86 IAEME http IAEME Journal Impact Factor 2014 Calculated by GISI RELATIONSHIP BETWEEN JOB SATISFACTION AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR THE MEDIATING ROLE OF AFFECTIVE AND NORMATIVE COMMITMENT Surjit Kaur1 Manpreet Kaur2 Dr. Aneet3 Dr. . Midha4 1 2 Research Scholar Punjab Technical University Kapurthala India 3 Professor HR amp Dean Academics GJIMT Mohali 4 Director- Principal Rayat Bahra Institute of Management Mohali ABSTRACT The purpose of the study is to investigate the role of affective and normative commitment in the relationship between job satisfaction JS and organizational citizenship behavior OCB . This descriptive study has been undertaken on a sample of 165 faculty members working in private universities around Chandigarh. The study found that affective commitment partially mediates the relationship between JS and OCB and normative commitment fully mediates the relationship between JS and OCB. This study will help educational institutions to understand the importance of satisfied and committed faculty in order to ensure citizenship behavior. Keywords Affective Commitment Job Satisfaction Mediator Analysis Normative Commitment Organizational Citizenship Behavior. 1. INTRODUCTION According to Resource Based View RBV concept organizational capital human capital and physical capital work as pillar for the organization 1 . Among these human capital can give the competitive edge to the organizations due to its matchlessness 1 . The behavior of employees in the organization is a major determinant of the success and growth of
