Supplier management: a framework for selection, evaluation and performance

This paper is an attempt to answer these critical questions and provide a framework that is develop by bringing together existing literature available and input/findings from industry executives in the area of supplier management. | Supplier management a framework for selection evaluation and performance International Journal of Management IJM Volume 6 Issue 9 Sep 2015 pp. 16-28 Article ID IJM_06_09_003 Available online at http IJM JTypeIJM amp VType 6 amp IType 9 ISSN Print 0976-6502 and ISSN Online 0976-6510 IAEME Publication _ SUPPLIER MANAGEMENT A FRAMEWORK FOR SELECTION EVALUATION AND PERFORMANCE Pradip Kumar Krishnadevarajan Research Scholar Karpagam University Coimbatore Tamil Nadu-India Assistant Director Global Supply Chain Lab Texas A amp M University USA Vignesh Ravichandran Bachelor of Engineering Mechanical Engineering PSG College of Technology Coimbatore Tamil Nadu-India S. Balasubramanian Professor Department of Mechanical Engineering University Rathinam Technical Campus Coimbatore Tamil Nadu-India N. Kannan Professor. St. Mary s School of Management Studies Chennai Tamil Nadu-India ABSTRACT Supplier performance management despite being a widely researched topic companies are still struggling to set supplier strategies using key metrics. Most companies track too many metrics or fail to measure key variables and even if they do they fail to execute the process consistently. If they get through these steps they then fail to communicate their message to suppliers effectively. This leads to a strain in the supplier and company relationship. A simple multi-criteria driven holistic framework developed by industry input is critical to the success of supplier management. A supplier management framework using EIGHT main-criteria categories convenience customer service financial growth innovation inventory quality risk 32 between 2 and 7 in each category metrics and 4 ranks A B C D is presented in this paper to assist companies with their supplier management process. The framework that is presented has been developed through literature review surveys interviews and focus groups with .

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