In the realm of knowledge management, great emphasis has been put on intellectual capital (IC) as an important and, partially, intangible asset for achieving economic value and competitiveness. This has led to many attempts to measure the economic value of IC. These methods, however, are to some extent questionable and do not seem to be recognized in practice, scholars claim. This might be due to the intangible character of IC. Even though scholars have conducted studies on IC, more research on IC practice and the value creation process with IC is called for; especially in the context of a small to medium-sized enterprise (SME). Based on an empirical and qualitative case study of an SME, the current paper explores the process of IC practice creation and how IC practice is related to value in tangible-intangible dynamics in the SME. |
