Lecture Electronic commerce - Chapter 19: Building E-Commerce Applications and Infrastructure learning objectives: Discuss the major steps in developing an EC application. Describe the major EC applications and list their major functionalities. List the major EC application development options along with their benefits and limitations. Discuss various EC application outsourcing options, including application service providers (ASPs), software as a service (SaaS), and utility computing. Discuss the major EC software packages and EC application suites. Describe various methods for connecting an EC application to back-end systems and databases. | Chapter 19 Building E-Commerce Applications and Infrastructure 2008 Pearson Prentice Hall Electronic Commerce 2008 Efraim Turban et al. Learning Objectives 1. Discuss the major steps in developing an EC application. 2. Describe the major EC applications and list their major functionalities. 3. List the major EC application development options along with their benefits and limitations. 4. Discuss various EC application outsourcing options including application service providers ASPs software as a service SaaS and utility computing. 5. Discuss the major EC software packages and EC application suites. 6. Describe various methods for connecting an EC application to back-end systems and databases. 19-2 Learning Objectives 7. Discuss the value and technical foundation of Web Services and their evolution into second generation tools in EC applications. 8. Understand service-oriented architecture SOA and virtualization and their relationship to EC application development. 9. Describe the criteria used in selecting an outsourcing vendor and package. 10. Understand the value and uses of EC application log files. 11. Discuss the importance of usage analysis and site management. 19-3 Major E-Commerce Applications and Their Functionalities B2C Storefronts Anelectronic storefront should have these functions A product presentation function An order entry function An electronic payment function An order fulfillment function A customer service function The product support function 19-4 Major E-Commerce Applications and Their Functionalities Supplier Sell-Side B2B Sites A B2B site has these additional features Personalized catalogs and Web pages for all major buyers A B2B payment gate Electronic contract negotiation features Product configuration by customers Affiliate program capabilities Business alerts 19-5 Major E-Commerce Applications and Their Functionalities E-Procurement Aggregatingcatalogs Reverse auctions and tendering systems Forward auctions Exchanges Portals Other EC .
