This study is conducted with the hope to make some comparisons between the ways Vietnamese and Filipino people greet each other, especially among those working in companies. Main focus is going to be put on verbal language in the business circumstance. The results of this study may be useful for any Vietnamese student who wants to take a business course in The Philippines; or for the Filipino who want to study, travel or do business in Vietnam. | VIETNAM NATIONAL UNIVERSITY HANOI UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES FALCUTY OF POST-GRADUATE STUDIES CHU THỊ NGỌC A VIETNAMESE FILIPINO CROSS CULTURAL STUDY ON GREETINGS AND RESPONSES NGHIÊN CỨU GIAO VĂN HÓA VIỆT NAM PHI-LÍP-PIN TRONG CÁCH CHÀO HỎI VÀ ĐÁP LỜI . Minor Thesis Field English Linguistics Code 60220201 HANOI 2016 VIETNAM NATIONAL UNIVERSITY HANOI UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES FALCUTY OF POST-GRADUATE STUDIES CHU THỊ NGỌC A VIETNAMESE FILIPINO CROSS CULTURAL STUDY ON GREETINGS AND RESPONSES NGHIÊN CỨU GIAO VĂN HÓA VIỆT NAM PHI-LÍP-PIN TRONG CÁCH CHÀO HỎI VÀ ĐÁP LỜI . Minor Thesis Field English Linguistics Code 60220201 Supervisor Tô Thị Thu Hương . HANOI 2016 TABLE OF CONTENTS TABLE OF CONTENTS .i DECLARATION .i ACKNOWLEDGEMENTS . ii CHAPTER 1 INTRODUCTION .1 . Research problem and rationale .1 . Aims of the study .2 . Significance .2 . Scope .3 . CHAPTER 2 THEORETICAL 2. 1. Cross-culture communication .4 . Culture .4 . Communication and Cross-cultural communication .5 . Definitions of greetings .5 . Functions and use of greetings .9 . Function of greetings .9 . Use of greetings . 10 . Review of studies on greetings in English and Vietnamese . 14 . Factors affecting choice of greetings . 16 CHAPTER 3 METHODOLOGY . 18 . Research design . 18 . Participants . 18 . Data collection . 19 . Data collection instrument . 19 . Sending consent form and designing questionnaires . 19 . Delivering questionnaires . 21 . Data analysis . 21 . Data analysis instrument . 21 . Data analysis procedure . 22 . For the first dimension power distance . 23 . For question number 1 Greetings and responses to a director manager . 23 . Question number 2 Greetings and responses to the staffs . 24 . For question number 3 Greetings and responses to a VIP guest of the company . 25 . For question number 4 .
