Section 3 is Places: In this section, too, many different styles of English are shown, some informal and some formal. There is the informal English of a holiday postcard. There is also the formal English of a novel - like all the fiction extracts in the book it was written by me - and a formal letter of complaint. | Formal letter 1 booking a holiday Hiroyuki Mahita Manager Hotel Sayuri Bukkoji-dori Kyoto Japan 16 September 2001 54 Mates Road Neasden London NO6 4RL Dear Mr Mahita I was given your name and the address of your hotel by two friends of ours who stayed at the Sayuri last June. They were Mr James Collins and Mr Arthur Drake. You would perhaps remember James Collins as he speaks fluent Japanese. Both Mr Collins and Mr Drake spoke very highly of your hotel and all the help they received from your staff when they visited Kyoto. Following their recommendation I would like to make a reservation at your hotel for myself and my friend Mr Peter Sullivan. We would like two single rooms as close to each other as possible adjoining would be ideal. We would like to be in Japan for New Year s Day and to be there for Adult s Day Seijin-no hi which we have been told is on the second Monday in January. So we would like our reservations to be from 31 December 2001 to 20 January 2002. I have also been told that you can arrange an English-speaking guide certainly for the Machiya the town houses of Kyoto but also for other aspects of life in Kyoto. Can you also advise me on car hire in Japan please 1 look forward to hearing from you with confirmation of the booking and advice on prices and payment - how much do you want in advance as a deposit I should perhaps mention that unlike our friend Mr Collins neither myself nor Mr Sullivan has a single word of Japanese unfortunately . But I am told that you speak excellent English. I look forward to hearing from you. Yours sincerely 7 7 . Latham Ted Latham First i 1 i 2 3 4 5 6 7 8 9 10 Hi reading. Tick all the things that Ted Latham wants Mr Mahita to do. speak Japanese to James Collins reserve two rooms arrange a guide to the town houses of Kyoto arrange a guide to Kyoto arrange a guide for aspects of life outside Kyoto book a car in Japan find information about booking a car in Kyoto confirm the booking tell him about prices in Japan tell .