. Frozen Programs (Force Quitting) The occasional unresponsive application has become such a part of Mac OS X life that, among the Mac cognoscenti online, the dreaded, endless "please wait" cursor has been given its own acronym: SBOD (Spinning Beachball of Death) | . Frozen Programs Force Quitting The occasional unresponsive application has become such a part of Mac OS X life that among the Mac cognoscenti online the dreaded endless please wait cursor has been given its own acronym SBOD Spinning Beachball of Death . When the SBOD strikes no amount of mouse clicking and keyboard pounding will get you out of the recalcitrant program. Here are the different ways you can go aboutforce quittinga stuck program the equivalent of pressing Control-Alt-Delete in Windows in increasing order of desperation Use the Dock. If you can t use the program s regular File Quit command try Control-clicking or right-clicking its Dock icon and choosing Quit from the popup menu. Force quit the usual way. Choose Force Quit to terminate the stuck program or use one of the other force-quit methods described on Section . Force quit the sneaky way. Some programs including the Dock don t show up at all in the usual Force Quit dialog box. Your next attempt therefore should be to open the Activity Monitor program in Applications Utilities which showseverything that s running. Double-click a program and then in the resulting dialog box click Quit to force quit it. Unix hounds You can also use the killcommand in Terminal as described on Section . WORKAROUND WORKSHOP Fixing Permissions Problems Sooner or later when you try to move rename or delete a certain file or folder you may get an error message like The folder Junk could not be opened because you do not have sufficient access privileges or The operation could not be completed because this item is owned by Chris or by root which means by Mac OS X itself . What they re trying to say is you ve run into a permissions problem. As noted in Chapter 12 Mac OS X is designed to accommodate a number of different people who share the same Mac over time. Nobody is allowed to meddle with other people s files or folders. But even if you re the solo operator of your Mac you still share it with Mac OS X .