Ebook Knowledge management: Classic and contemporary works – Part 2 presents the following content: Chapter 9 Tacit Knowledge, Unarticulated Needs, and Empathic Design in New Product Development; Chapter 10 Enabling Complex Adaptive Processes through Knowledge Management; Chapter 11 Knowledge Sharing Shifts the Power Paradigm; Chapter 12 From Capitalizing on Company Knowledge to Knowledge Management; Chapter 13 Evolution through Knowledge Management: A Case Study; Chapter 14 Classic Work: The Balanced Scorecard: Learning and Growth Perspective; Chapter 15 Measuring Intangibles and Intellectual Capital; Chapter 16 New Measures for a New Era; Chapter 17 Managing Organizational Knowledge by Diagnosing Intellectual Capital; Chapter 18 Knowledge Sharing Metrics for Large Organizations. |