MCSE Windows server 2003- P16: Windows Server 2003 is, of course, more secure, more reliable, more available, and easier to administer than any previous version of Windows. Let’s take a close look at the platform and how it compares to Microsoft Windows 2000. This lesson provides a brief overview of the Windows Server 2003 family, focusing on the differences among the product editions: Web Edition, Standard Edition, Enterprise Edition, and Datacenter Edition. | Appendix Terminal Server A-17 Remote Control Terminal Server allows an administrator to view or take control of a user s session. This feature not only allows administrators to monitor user actions on a terminal server but also acts like Remote Assistance allowing a help desk employee to control a user s session and perform actions that the user is able to see as well. To establish remote control both the user and the administrator must be connected to terminal server sessions. The administrator must open the Terminal Server Manager console from the Administrative tools group right-click the user s session and choose Control. By default the user will be notified that the administrator wishes to connect to the session and can accept or deny the request. Important Remote Control is available only when using Terminal Server Manager within a terminal server session. You cannot establish remote control by opening Terminal Server Manager on your PC. Remote control settings include the ability to remotely view and remotely control a session as well as whether the user should be prompted to accept or deny the administrator s access. These settings can be configured in the user account properties on the Remote Control tab as shown in Figure A-13 and can be configured by the properties of the RDP-Tcp connection which will override user account settings. Group Policy can also be used to specify remote control configuration. Figure A-13 The Remote Control tab of a user s properties dialog box Please purchase PDF Split-Merge on to remove this watermark. A-18 Appendix Terminal Server In addition to enabling remote control settings an administrator must have permissions to establish remote control over the terminal server connection. Using the Permissions tab of the RDP-Tcp Properties dialog box you can assign the Full Control permission template or by clicking Advanced assign the Remote Control permission to a group as shown in Figure A-14. Figure A-14 The Remote
