Best Practives in Leadership Development & Organization Change 4. Mục đích của cuốn cẩm nang này là cung cấp cho bạn tất cả các yếu tố cần thiết và thiết thực làm thế nào để phát triển khả năng tổ chức, thực hiện một thay đổi tốt nhất và sáng kiến lãnh đạo trong tổ chức của bạn một cách hiệu quả và tốt nhất. | CHAPTER ONE Agilent Technologies Inc. Agilent Technologies corporate-wide executive coaching program for high-performing and high-potential senior leaders features a customized 360-degree-feedback leadership profile an international network of external coaches and a pay for results clause linked to follow-up measurements. OVERVIEW 2 BACKGROUND 2 Early Coaching Efforts 2 Agilent Global Leadership Profile 3 DESIGN OF THE APEX PROGRAM 4 Initial Objectives 4 Five Coaching Options 5 Results-Guarantee Clause 6 Worldwide Coaching Pool 6 Internal Marketing 7 ABOUT THE APEX PROCESS 8 Qualification and Coach Assignment 8 What Do Coaches and Executives Do in the Program 8 Follow-Up with Key Stakeholders 10 MEASUREMENT THE MINI-SURVEY PROCESS 10 RESULTS 10 Figure Aggregate Results for Overall Leadership Effectiveness 11 Figure Aggregate Results for Selected Areas of Development 12 Figure Aggregate Results for Follow-up Versus No Follow-up 13 KEY INSIGHTS AND LESSONS LEARNED 13 EXHIBITS Exhibit The Agilent Business Leader Inventory 15 Exhibit The Agilent Global Leadership Profile 15 Exhibit Agilent Sample Mini-Survey 16 ABOUT THE CONTRIBUTORS 18 1 2 BEST PRACTICES IN LEADERSHIP DEVELOPMENT AND ORGANIZATION CHANGE OVERVIEW As a 47 000-person Silicon Valley start-up Agilent Technologies was presented with an opportunity to begin anew. The senior leadership team set out to pursue the company s future strategy and new corporate values. A focused leadership development program aligned with the company s strategic initiatives including an integrated executive coaching program quickly became a corporate imperative. This case study will highlight the development and implementation of Agilent s APEX Accelerated Performance for Executives coaching program. APEX has served over one hundred leaders through a sixty-person worldwide coaching pool over the past two and one-half years. Based on feedback from raters over 95 percent of the leaders have demonstrated .
