Best Practives in Leadership Development & Organization Change 12. Mục đích của cuốn cẩm nang này là cung cấp cho bạn tất cả các yếu tố cần thiết và thiết thực làm thế nào để phát triển khả năng tổ chức, thực hiện một thay đổi tốt nhất và sáng kiến lãnh đạo trong tổ chức của bạn một cách hiệu quả và tốt nhất. | 80 BEST PRACTICES IN LEADERSHIP DEVELOPMENT AND ORGANIZATION CHANGE Emmis Competency Model 95 Performance and Reward Management 95 Employee Training 95 WHAT ABOUT INNOVATION 96 EVALUATION MEASURING SIGNAL STRENGTH 97 January 12 2004 Q A with Emmis Communications CEO 98 Jeff Smulyan LESSONS LEARNED 99 Exhibit The Eleven Commandments of Emmis Communications 101 Exhibit Dual-Path Results Model 102 Exhibit Executive Session FAST Agenda 103 Exhibit Internal Communications Matrix 105 Exhibit Balanced Scorecard Sample 108 Exhibit Competency Feedback 109 Exhibit Competency Linkage to Culture 110 Exhibit Emmis Competency Model 116 Exhibit Performance Management Insights 117 Exhibit Performance and Reward Management Overview 118 Exhibit Performance and Reward Management 118 Implementation Plan ABOUT THE CONTRIBUTOR 119 OVERVIEW I was certain that we could build a company that would stand for something different. Twenty years ago radio was an industry characterized by short-term relationships very few people ever thought of working long-term for one company and absolutely no thought was given to building careers without moving around. I thought Emmis could create a different atmosphere. Jeff Smulyan CEO Emmis Communications excerpt from twenty-year anniversary letter Emmis Communications is a small entrepreneurial radio company making the leap to being a much larger international company with holdings in various media. This change-management case study describes the systematic approach used by Emmis Communications to successfully create a distinctive firm brand and performance culture while extending the positive employer-of-choice reputation it had earned. Rapid growth required greater corporate structure and strategy clarification. Assimilation of newly acquired businesses required greater alignment and proactive strategies for Emmisizing the entire organization. EMMIS COMMUNICATIONS 81 Under the leadership of a visionary and .