Best Practives in Leadership Development & Organization Change 43. Mục đích của cuốn cẩm nang này là cung cấp cho bạn tất cả các yếu tố cần thiết và thiết thực làm thế nào để phát triển khả năng tổ chức, thực hiện một thay đổi tốt nhất và sáng kiến lãnh đạo trong tổ chức của bạn một cách hiệu quả và tốt nhất. | Exhibit . Sample Forum Evaluation Example This is an example of the Forum Evaluation results from the Leadership Forum held on March 8 2003 at Lehigh University in Bethlehem Pennsylvania. LEADERSHIP FORUM March 20 2003 Lehigh University There were 182 completed evaluation forms returned from the meeting. Strongly Disagree Disagree Neutral Agree Strongly Agree Total No. Ans. No. of Ans. No. of Ans. No. of Ans. No. of Ans. No. of Ans. 1. The program today has helped me to better understand our growth as a network. 0 0 0 0 5 3 66 36 98 54 169 2. Evan Jones was effective in explaining the financial aspects of our strategic growth. 2 1 2 1 3 2 54 30 121 66 182 3. Bob Martin s presentation heightened my awareness of our strategic initiatives across the network. 0 0 5 3 13 7 68 37 96 53 182 4. Brooke Huston s presentation helped me to understand how to build a Great Place to Work at St. Luke s. 0 0 2 1 13 7 104 57 60 33 179 Note This is an example of the forum evaluation results from the leadership forum held on March 8 2003 at Lehigh University in Bethlehem Pennsylvania. ST. LUKE S HOSPITAL AND HEALTH NETWORK 391 Exhibit . 2000-January 2004 St. Luke s Hospital and Health Network Major Accomplishments by Five Points of the Star Model People 100 Best Places to Work in Pennsylvania Employee turnover rate of percent at St. Luke s Bethlehem awaiting trended information no national benchmark RN turnover for Medical Surgical and Critical Care areas was percent in FY 2003. This is down from percent in FY 2002. Note This data is only for St. Luke s Hospital and not the entire network. Quality . News World Report America s Best Hospitals Cardiology and Open Heart Surgery 1999 2000 2001 2002 2003 100 Top Hospitals Benchmark for Success 1997 2001 100 Top Cardiovascular Hospitals Benchmarks for Success 1999 2001 2002 2003 100 Top ICU Hospitals Benchmarks for Success 2000 Service St. Luke s Hospital and Health Network participates in Press Ganey. All .