Hiring and Keeping the Best People 22. This book explains the essentials of what managers and business owners need to know about hiring and retaining good employees. | Notes Introduction 1. For the cost of mis-hires see Bradford D. Smith Topgrading New York Prentice Hall Press 1999 45-59. Chapter 1 1 Based on 21st-Century Job Descrtpttons. Munugtnen Communication Letter February 2001 10 11. 2. Pierre Mornell Hiring Smart dleiTeleytCAlenSiieedPressPOOS 123. 3. Ibid. 124 Chaptre 2 1. This section draws heavilyon OnlineHiring Do ItPL ht -1aa-vard Management Update February2000. 2. Peter Cappelli Makmythe Most of On-Line Recruiting Harvard Business Review 79 no. 3 March 200 h3a-146. 3 Claudio Fernandez-Araoz Hiring Without Hr ng M 1 Bus -ness Review 77 no. 4 July-August 1999 108-120. 4. Ibid. 114. 5. Ibid. 114-115. 6. See Melissa Raffoni Use Caoe Interviewing to ImprokeYoor Hiring Harvard Management Va1 7 Ibid 8. Timothy Butler and JamesWaldroop Job Sculpting HieAriof Retaining Your Best People Lrvard B in s Review 77 no. 5 September-October 1999 144-152. 9. Ibid. 144-152. 10. Subrata Chakravarty AModelofSuJerbManagementiHie Em r r i 155 156 Notes 11. As told in Dwight Gertz and Joao . Baptista Grow to Be Great NewYork The Free Press 1995 154 155. 12. Material in this section is drawn from Edward Prewitt Personality Tests in Hiring How to Do It Right Harvard Management Update October 1998. 13. All quotes from Tom Norton are cited in Prewitt. 14. Ibid. Chapters 1. Commitment in the Workplace Thel999 Employee Relation- h p Report Benchmark Study A_o I sdt tim lfcrI foi eBo 2 Anthony J Rncc StovcnP. Idn and Rrchard T. Qmnn. The Employee-Customer-Profit Cham at Sears Harvard Business Review 76 no. 1 January-February 1993 33-97 3. Dave Ulrich Richard Halbrook Dave Meder Mark Stuchhk and Steve Thorpe Employee and CiistoineiAttechinentpSynergiesforCoin-petitive Advantage Human Reieuoce PtannugX n i2 Jane 199p g9 103 4. Attraction and RetentionfromEm lAyeeP rsp entire. WiUinm M. Mercer Internal Report A ril 19p8. 5. How to Keep Your 50-Somethings rment UpUriC1 September 1999. 6. Kristen B. Donahue Why Women .
