CRITICAL ISSUES OF MANAGING IN TECHNOLOGYBASED ENVIRONMENTS 2085 MOTIVATIONAND ENGINEERING PERFORMANCE 2086 Sixteen Professional Needs That Affect Engineering Performance 2086 MANAGINGWITHOUT FORMAL AUTHORITY AN INCREASED FOCUS ON TEAM PERFORMANCE 2087 2088 Power Struggles Group Think 2091 2092 2092 2094 2094 2094 2094 2094 2094 2094 2095 2095 2095 2095 2095 2095 2095 2095 | CHAPTER 68 MANAGING PEOPLE Hans J. Thamhain Department of Management Bentley College Waltham Massachusetts CRITICAL ISSUES OF Power Struggles 2091 MANAGING IN TECHNOLOGY- Group Think 2092 BASED ENVIRONMENTS 2085 BUILDING SELF-DIRECTED MOTIVATION AND TEAMS 2092 ENGINEERING PERFORMANCE 2086 RECOMMENDATIONS 2094 Sixteen Professional Needs Clear Assignment 2094 That Affect Engineering Clear Goals and Performance 2086 Objectives 2094 Effective Planning 2094 MANAGING WITHOUT Image Building 2094 FORMAL AUTHORITY 2087 Process Definition and Team Structure 2094 AN INCREASED FOCUS ON Interesting Work 2094 TEAM PERFORMANCE 2088 Senior Management Support 2095 CHARACTERISTICS OF HIGH- Clear Communication 2095 PERFORMING ENGINEERING Commitment 2095 TEAMS 2089 Leadership 2095 Reward System 2095 BARRIERS TO HIGH TEAM Problem Avoidance 2095 PERFORMANCE 2091 Personal Drive and Different Points of View 2091 Leadership 2095 Role Conflict 2091 A FINAL MESSAGE 2095 CRITICAL ISSUES OF MANAGING IN TECHNOLOGY-BASED ENVIRONMENTS In their quest to remain competitive in our changing business environment managers must work effectively with people who are our most valuable asset. They are the heart and soul of a company s core competency critical to the successful implementation of any strategic plan operational initiative or specific project undertaking. The mandate for managers is clear they must weave together the best practices of both traditional and contemporary schools for teaching and directing their people toward desired results in a rapidly changing world. However even the best practices do not guarantee success. They must be carefully integrated with the business process its culture and value system. These challenges are especially present in today s technology-based organizations which have become highly .
