Encyclopedia of american business history part 11

Macy, Rowland H. (1822–1877) businessman and retailer Born in Nantucket, Massachusetts, to a seafaring family, Macy made several attempts to open a dry goods store but failed on each of them. After failures in Massachusetts, he went to California during the gold rush and opened a successful operation. | M Macy Rowland H. 1822-1877 businessman and retailer Born in Nantucket Massachusetts to a seafaring family Macy made several attempts to open a dry goods store but failed on each of them. After failures in Massachusetts he went to California during the gold rush and opened a successful operation. He eventually returned to Massachusetts with a small nest egg of 3 000 opened another operation in Boston but again failed to make it successful. Leaving Massachusetts he made his way to New York City and opened a dry goods store on Sixth Avenue near 14th Street in 1857. His first-day sales amounted to 12 and his store quickly became a success. Two years later he spent 2 800 on advertising and generated more than 85 000 in yearly sales in its first full year. He used a simple formula of spending more on advertising than his competitors while also using cash for both buying and selling rather than using credit. Capitalizing on his success Macy s store became one of the best known in New York City by expanding its offerings from simple dry goods to a full range of consumer products. After the Civil War Macy continued to introduce marketing devices designed to attract and keep customers. In 1870 he employed the first in-store Santa Claus designed to attract families at Christmas. Continued success led to the opening of the flagship store at Herald Square in New York in 1902. By the turn of the century it was a full-fledged department store. The store expanded beyond dry goods and now carried a wide array of consumer products under one roof. Macy did not live to witness the success or expansion of his stores. He died in Paris at age 55 and the store was taken over by Charles B. Webster. Webster invited the Strauss retailing family to purchase part of the store 10 years later and by the 1890s when Webster sold them his remaining share they gained control of Macy s. One of Macy s buyers William Titon invented the first tea bag in 1912. By 1924 during the heyday of department and

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